Patient Services Supervisor

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

• →Technical degree or health related degree with demonstrated technical skills;

• →Excellent communication skills via phone

• →Solid empathic and people skills

• →Positive, culturally sensitive attitude

• →Fluent in English. Any other European language is considered a plus

• →Patience and analytical problem-solving skills

• →Computer and tech savviness: ability to quickly learn new technologies and applications & use MS Office

• →You thrive being part of a close-knit and diverse team.

• Analytical and problem-solving skills
• Experience with managing remotely
• Background in providing patient or health care professional support
• Experience in service focused areas
• Work experience in a contact center or technical support
• Experience with working in a medical technical environment
• Experience with analyzing technical issues and processes for continuous improvement.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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