Underwriting Services Assistant I

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.

• →Monitors incoming quote requests and reserves, rates and assigns new business submissions.
• →Scans, indexes and routes underwriting documents into business workflows.
• →Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.
• →Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
• →Reviews and approves print files for outgoing policy documents.
• →Prepares and mails special handling documents and ensures adherence to mailing requirements.
• →Tracks, updates and reprocesses returned mail.
• →Ensures that archived documents are stored and destroyed securely.
• →Assists with special projects and initiatives as assigned.

• A high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.
• Ability to type with speed and accuracy and strong attention to detail required.
• Strong organizational skills and ability to manage multiple priorities and deadlines required.
• Strong written and verbal communication skills required.
• Proficiency in Microsoft Office Suite products preferred.