Surgical Manager

This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.

Job Type: Full Time

Sign On Bonus Eligible: Yes

Qualifications

• Leadership experience
• A high school degree
• A minimum of 2 years prior surgery scheduling experience in a health care facility
  setting.
• Experience with Practice Management Systems, Nextgen preferred.
• Familiarity with EMR systems preferred.

Job Description
The Surgical Coordinator Manager leads the Surgical Coordinator team in addition to managing
the overall assignments, coverage and payroll. Daily communication with physicians, patients,
staff and MAR team members across the practice are an essential part of this job.

Job Duties

• Directs the duties, priorities, and necessities of various routines to be carried out on a
  daily basis by all surgical coordinators, ensuring policies and procedures are followed.
• Maintains open lines of communication with Surgical Coordinators by conducting
  weekly or bi-weekly meetings.
• Assists Clinical Operations Officer with policies and procedures.
• Responsible for developing and implementing training and support to existing and new
  Surgical Coordinators.
• Responsible for the interviewing, hiring, onboarding and training of new Surgical
  Coordinators as needed.
• Monitors and assess performance of staff and provides disciplinary action as needed.
• Telephone screening of patients.
• Schedules all surgeries for assigned locations.
• Schedules any outside testing needed for patients.
• Completes pre-certification process for all surgeries.
• Assists all assigned physicians with surgical related issues.
• Keeps all assigned physicians up to date on start times and any issues within their
  schedule.
• Communicates with patients regarding insurance benefits, surgical co-pays and out of
  pocket financial responsibilities.
• Makes certain all surgical paperwork is completed and submitted to surgical facility.
• Gathers all pre-operative testing for patients and submits to surgical facility.
• Makes certain all cases are posted in PMS and EHR systems correctly.
  
• Assists staff with related surgery or insurance issues.
  
• Provides backup for surgical coordinators as needed.
• Regular and predictable on-site attendance required.
• Travels as needed.
• All other duties as assigned.

Benefits

• Medical, Dental & Vision Insurance
• Paid Sick Time & Vacation Time
• 401k
• Profit Sharing
• 7 Paid Company Holidays

Physical and Cognitive Demands

The physical and cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift or move up to 15 pounds at times.
• Work with data by calculating and manipulating numbers, processing data on a computer, classify, record, store and retrieve information.
• While performing the duties of this job, the employee is regularly required to talk, communicate verbally one to one, in front of groups, over the telephone or with a headset and in email.
• This position requires listening to verbal communication using a telephone or with a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner.