Client Success Manager

📍 Remote, US-Based (Preference for San Francisco / Bay Area) 

At Midi Health, we’re building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges—and we’re growing fast.

We’re onboarding approximately 1,000 new patients every day and conducting 30,000 virtual visits per week, while partnering with leading health plans, employers, and health systems to make comprehensive midlife care accessible at scale.

We’re looking for a Client Success Manager (CSM) to own our employer partner relationships end to end. Reporting to our Head of Client Success, you will lead work across implementation, onboarding, and ongoing account management. You’ll serve as the primary operational and strategic bridge between Midi and our employer partners—ensuring flawless go-lives, driving member utilization, and translating clinical traction into long-term partner success.

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