monizze~26d ago

Product specialist

Belgiummid

OtherProduct Specialist

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Quick Summary

Overview

About Monizze Monizze is on a mission to help employers support the well-being and engagement of their people.From our roots in electronic meal, eco, and gift vouchers, we’ve evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions.

Technical Tools

customer-successproject-managementsaas

Responsibilities

~1 min read

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Ensure the proposed setup is realistic from product, HR and Compensation & Benefits perspective.
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Identify risks, limitations or specific cases early in the sales process.
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Escalate complex regulatory or product topics to Legal or Product when required.

Support the client during the first two weeks after go-live.
Help resolve early usage questions and configuration adjustments.
Ensure a smooth handover to Customer Success for long-term support and relationship management.

3-6 years of professional experience in HR tech / SaaS, Payroll / HR operations, implementation consulting or customer success with strong product exposure
Good knowledge in compensation & benefits, cafetaria plan and/or mobility budget, HR and payroll processes
Fluent in English and Dutch (knowledge of French is a plus)
Strong communication skills with clients
Ability to explain complex topics in simple terms
Structured and detail-oriented
Good prioritization and multi-project management
Proactive and solution-oriented mindset
Comfortable working with digital tools and SaaS environments