Moo
Moo2mo ago

People Operations Generalist

South AfricaSouth Africa·Cape TownPerm - Full-timemid
OperationsOtherPeople Operations Generalist
1 views0 saves0 applied

Quick Summary

Overview

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints…

Technical Tools
performance-management
MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. 
 
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and now in Cape Town South Africa!

Our People Team is the heartbeat of MOO. You’ll be joining a dual-function squad that bridges the gap between seamless People Operations and strategic People Partnering. As we launch our South Africa site, your role will be pivotal in establishing our local culture and ensuring our "MOOsters" have everything they need to thrive from day one.
 
As our People Generalist, you are a seasoned pro who handles specialized tasks with full independence. You’ll own the end-to-end operational lifecycle for our South African MOOsters. We aren't looking for someone to just follow a manual; we want someone who brings a fresh perspective, identifies risks before they become issues, and optimizes every workflow they touch.
 
We’re looking for an experienced People Generalist  who can combine People Operations expertise with MOO’s Every Detail Counts and Imagine It Better values. You’re a self-starter with broad experience, comfortable managing multiple priorities, and passionate about process optimisation, business continuity, and problem-solving. You’re not afraid to challenge the status quo to discover better ways of working, and you use data and best practices to design thoughtful, effective solutions.
  • Payroll: Lead on payroll administration, ensuring payroll changes are correctly administered and communicated to payroll. Including, but not limited too: hours, leaves, and deductions.
  • New Starter Onboarding including preparing all documentation, email correspondence and running the new starter orientations.
  • Data Integrity shared responsibility (with the People Team) for ensuring that all HR Systems and trackers are updated and accurate. 
  • Offboarding oversee the off-boarding process, including conducting exit interviews and making necessary updates to systems and trackers
  • HR Information Systems first point of contact for individuals with questions and / or trouble shooting needs with People Systems. 
  • Recruitment: Support end-to-end recruitment across South Africa, delivering a seamless and engaging candidate experience from job posting through to offer, while ensuring alignment with local market practices and compliance requirements.
  • Benefits Administration – support the administration of MOO’s benefits programs in SA including day to day benefits administration and  compliance.
  • Compliance monitoring and ensuring compliance with local regulations, policies and best practice across South Africa operations
  • ER & Performance: Support local employee relations, disciplinary processes and performance management processes
  • Other Tasks: Provide support on Ad-Hoc projects for example, pay review, performance management, policy reviews & updates, inclusion & diversity, candidate experience and other projects as needed.
  • Independent Specialist: You are a People Operations specialist who is comfortable working autonomously and taking full accountability for your outcomes.
  • Analytical Mindset: You consult diverse viewpoints and use data to make informed decisions. You "sweat the small stuff" because you know precision is the key to greatness.
  • Human-Centric: You believe that "no one wants to speak to a robot." You communicate with warmth, clarity, and professionalism, even when handling tough conversations.
  • Collaborative Leader: You naturally foster a collaborative environment and are eager to "Tackle it Together" with the UK and US People squads.
  • Problem Solver: You have a track record of identifying sub-functional risks and proposing creative, measurable solutions.
  • Experience setting up People Operations for a brand-new site or entity.
  • In-depth knowledge of South African labor legislation (BCEA, EEA, etc.) and local payroll tax requirements.
  • Experience with global HRIS platforms and implementation of new systems
  • Location & Eligibility

    Where is the job
    Cape Town, South Africa
    Hybrid — some on-site time required
    Who can apply
    ZA
    Listed under
    South Africa

    Listing Details

    Posted
    February 13, 2026
    First seen
    March 26, 2026
    Last seen
    May 12, 2026

    Posting Health

    Days active
    46
    Repost count
    0
    Trust Level
    33%
    Scored at
    May 12, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Moo
    Moo
    lever

    MOO is a leading online print and design company specializing in high-quality business and promotional print products, committed to innovation and sustainability.

    Employees
    350
    Founded
    2004
    Domain
    moo.com
    View company profile
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    MooPeople Operations Generalist