Sr. Program Manager, IT Projects
Quick Summary
Program Delivery & Governance Lead delivery of complex, multi‑workstream IT programs from initiation through closure and benefits realization. Define program scope, roadmap, milestones,
8–12+ years in program management, large IT delivery, or business transformation roles. Proven delivery of enterprise systems programs (Salesforce, ERP, CRM, integrations).
The Senior Program Manager, IT projects is accountable for leading cross‑functional enterprise IT programs to enable business growth, process optimization, and regional expansion. The role oversees end‑to‑end program delivery across enterprise platforms (e.g., Salesforce, ERP, integrations), ensuring alignment with business strategy, strong governance, execution discipline, and measurable outcomes.
This role operates within the central Program Management Office (PMO) and partners closely with Business, IT, Architecture, Security, and external vendors to deliver complex transformation initiatives.
Responsibilities
~1 min read- Lead delivery of complex, multi‑workstream IT programs from initiation through closure and benefits realization.
- Define program scope, roadmap, milestones, dependencies, risks, and success metrics.
- Establish and maintain PMO governance (integrated plans, status reporting, executive dashboards).
- Ensure adherence to PMO standards, delivery methodology, and financial controls.
- Lead programs covering enterprise platforms such as Salesforce (Sales, Service, Experience Clouds), ERP, CRM, and system integrations.
- Coordinate delivery across internal IT teams, system integrators, and vendors.
- Ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture.
- Partner with business CoCs and leaders to translate growth, expansion, and operational objectives into structured programs.
- Drive business process improvement, standardization, and digitization across Sales, Aftersales, Operations, and Customer Experience.
- Support new market entry, new site operations, and enterprise capability rollouts.
- Act as the point of accountability for senior business and IT stakeholders.
- Lead steering committees and executive reviews with clear status, risks, and decision recommendations.
- Proactively manage cross‑functional dependencies, risks, and change impacts.
- Ensure change management, training, and business readiness are embedded into program plans.
- Track adoption, stabilization, and value realization post‑go‑live.
- Drive continuous improvement through lessons learned and delivery maturity.
Requirements
~1 min read- 8–12+ years in program management, large IT delivery, or business transformation roles.
- Proven delivery of enterprise systems programs (Salesforce, ERP, CRM, integrations).
- Strong understanding of end‑to‑end business processes.
- Excellent executive communication, risk management, and decision facilitation skills.
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
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Location & Eligibility
Listing Details
- Posted
- April 19, 2026
- First seen
- April 19, 2026
- Last seen
- May 1, 2026
Posting Health
- Days active
- 11
- Repost count
- 0
- Trust Level
- 28%
- Scored at
- May 1, 2026
Signal breakdown
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