Associate, P2, Software Production Management & Reliability Engineering II

As a member of the RPE Reliability and Production Engineering we need you to bring your leadership skills communication skills and passion for technology to enable the team to operate more efficiently in a fast paced environment and to help us provide best in class services to the firms clients across Business Units. The candidate should be adaptive to a continuous changing environment be able to successfully multi task and enjoy the pressure and stress of a fully engaged production management role This is a diverse role which provides great personal development opportunities and will suit an astute candidate with an appetite for responsibility and hands on technology exposure. This is an exciting opportunity to help shape the next evolution of our Technology platform working in conjunction with the businesses developers data operations outside counterparties and regulatory bodies Because this position provides exposure to a wide range of cutting edge technologies and is tightly integrated with our Agile based development teams and business sponsors the exposure this role provides enables limitless career growth potential. Primary Responsibilities * Handle production management services including end user support systems monitoring incident management and problem management plant management and event management * Build extensive business and application knowledge required for supporting client facing applications * Diagnose and resolve application issues to ensure optimal performance and usability * Identify and implement automation to reduce toil improve efficiency and eliminate customer impact * Provide root cause analysis with recommendations for improvements * Configure application monitors using industry standard monitoring tools * Interface with clients and other technology teams to provide governance and control around the production environment * Manage Drive outage calls and significant incidents coordinate communications within a trade floor environment * Act as a primary escalation communication point between Application development teams and Business Units * Initiate grow and shape processes procedures and strategies to make the team more efficient Required Skills * Strong debugging Analytical and problem solving skills * Exposure to highly Distributed High availability Fault tolerant Systems * Deep understating of Database Concepts SQL Queries and Database Performance * Experience working with application Monitoring Alerting Tools Splunk Elastic Search Prometheus Graphana etc * Understanding of schedulers Autosys Control M etc * Strong coding scripting skills Python Perl Shell Any Two * Experience in financial services products As a member of the RPE Reliability and Production Engineering we need you to bring your leadership skills communication skills and passion for technology to enable the team to operate more efficiently in a fast paced environment and to help us provide best in class services to the firms clients across Business Units WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.