Senior Director, Quality

Description

· Develop and execute Morphe’s global quality vision and long-term quality strategy aligned with business growth and brand values.

· Build, mentor, and lead a high-performing Quality organization across internal teams and external manufacturing partners.

· Serve as a trusted advisor to executive leadership on quality, risk, and compliance matters.

· Own and continuously improve the Quality Management System (QMS), including SOPs, change control, deviation management, CAPAs, complaints, and audits.

· Establish KPIs and dashboards to measure quality performance, supplier quality, and consumer impact.

· Ensure readiness for regulatory inspections and third-party audits.

· Oversee product quality throughout development, scale-up, and commercialization, of innovation ensuring adherence to specifications and claims.

· Lead quality risk assessments, stability programs, and post-market surveillance, including consumer complaints and adverse event reporting.

· Drive root cause analysis and corrective actions for quality issues and recalls, if needed.

· Own supplier qualification, onboarding, and ongoing performance management for global contract manufacturers and vendors.

· Lead supplier audits and quality agreements to ensure compliance with Morphe standards and global regulations.

· Partner with Supply Chain to ensure consistent quality across regions and rapid resolution of manufacturing issues.

· Collaborate closely with Regulatory Affairs to ensure compliance with U.S. FDA, EU, UK, Canada, and other global cosmetic regulations.

· Stay ahead of evolving global quality and safety standards, proactively adapting processes as needed.

· Ensure alignment between quality, regulatory, and brand claims.

· Partner with Product Development and Innovation to enable fast, compliant launches without compromising quality.

· Support Commercial, Marketing, and Customer Experience teams with quality insights and issue resolution.

· Represent Quality in executive forums and cross-functional decision-making.

Requirements

· Bachelor’s degree required

· 15+ years of progressive quality leadership experience within cosmetics, beauty, personal care, or consumer packaged goods.

· Prior experience at the director or senior director level in a high-growth, brand-driven environment.

· Deep knowledge of cosmetic quality systems, GMPs, and global regulatory requirements.

· Strong experience with contract manufacturing and global supplier networks.

· Proven track record managing product quality at scale and across multiple regions.

· Strategic thinker with the ability to balance speed, innovation, and risk.

· Strong executive presence with the ability to influence across functions and levels.

· Data-driven, detail-oriented, and solutions-focused.

· Comfortable operating in a fast-paced, entrepreneurial environment.