Store Manager - Costa

As Store Manager, you’ll know it’s about putting people first. You’ll turn every visit into a standout experience, running your store like it’s yours and building the winning culture we’re aiming for. At Costa, you’ll lead the charge, getting your team fired up to deliver a memorable service as we transform the UK’s rest stop experience.

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  Hit and exceed budget & P&L targets for your Costa Store

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  Lead, support, and develop your team so every colleague feels valued and ready to grow

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  Deliver exceptional brand standards and drive consistently brilliant customer service

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  Lead shifts from open to close, keeping everything running smoothly under pressure

• Proven experience leading teams in high-volume retail, catering, or hospitality

• Track record of managing budgets, P&L, labour costs, and driving efficiencies

• Strong relationship-builder with stakeholders at all levels

• Skilled at motivating teams through coaching, training, and succession planning

• Calm, decisive, and focused when the pace picks up

Already an Assistant Manager or Deputy Manager ready to step up? Or a current Restaurant, Catering, Retail, General or Store Manager hunting your next challenge? We want to hear from you.

We champion flexible working — whether that’s adjusted hours, compressed weeks, or fixed shifts, we’ll help you find a pattern that works for your life.

INDDM