Remote Licensed Customer Service Representative - Remote Florida

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site"

Remote Licensed Customer Service Representative
Please note: This is a quick-close application!
This position is only currently open to candidates who reside Florida.

Remote Licensed Customer Service Representative
Remote, Florida, US

Build a career in insurance, from the comfort of home
What if your next career move came with paid licensing, full benefits, and real room to grow, all without leaving your house? At Foundever, we invest in you from day one so you can build something lasting in the insurance industry.

About This Role
Have you ever thought about becoming a licensed insurance professional? This is your opportunity.

As a Work From Home Licensed Insurance Customer Service Representative.
Foundever covers every step of the licensing journey including pre-licensing preparation, exam fees, and background checks.
To set yourself up for success, you will need a quiet, dedicated workspace at home where you can stay focused during training and customer calls.

Why Foundever

• Starting at $19 per hour based on training phase and production milestones
• 100% paid professional training starting at $19 per hour
• Foundever covers your licensing costs including prep, testing, and fees
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program and wellness resources
• 401(k) with company match
• Paid Time Off and employee discounts
• Bonus programs and referral incentives
• 93% of managers promoted internally because growth here is real

Your Home Office Setup
To do your best work, you will need:

• A hardwired high speed internet connection with a minimum of 50 Mbps upload and 5 Mbps download
• A quiet, secure, and dedicated workspace free from distractions
• A webcam is provided and will be used throughout training to create an engaging, connected learning experience. Once you are in your role, you can expect to use it for team check ins, one on ones, and team activities as well.
• A personal computer, laptop, or compatible tablet during College of Insurance training

Licensing Requirements
Foundever covers everything you need to get licensed including pre-licensing training and exam prep, testing and licensing fees, and required background checks.

Please note that travel to testing or fingerprinting locations may be required, and a valid state issued photo ID is needed to complete this process.

Schedule and Training Hours
Hours of Operation

Monday through Sunday from 7:00 am-1:59 am ET.   
Shifts may include evenings and weekends. All shifts are scheduled within our hours of operation, and schedules are shared in advance so you can plan accordingly.

What We’re Looking For

• 18 years or older with a high school diploma or GED
• 1 year of customer service or related experience preferred
• Comfortable managing inbound calls in a structured, work from home environment
• Open availability including evenings and weekends based on business needs
• Commitment to consistent attendance during training and your assigned schedule after successful completion is key. Your engagement, attendance, and performance throughout training help us match you with the best available production schedule for success.
• Motivated to complete coursework and earn your state insurance license
• Skills That Set You Up for Success
• Ability to navigate multiple systems and tools with ease
• Clear, professional communication with customers and teammates
• Confidence explaining insurance coverage options with empathy
• Strong self motivation, accountability, and attention to detail
• Ability to identify customer needs and recommend the right solutions