Supervisor, Warehouse/Services Supply Chain - North Chicago, IL

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.


Job Description

Position Summary:

The Supervisor, Warehouse/Services Supply Chain is responsible for overseeing daily warehouse and supply chain service operations, including order fulfillment, shipping, material handling, and related support services. This role leads warehouse personnel, ensures safe and compliant operations, and supports reliable service to internal and external customers.

The Supervisor partners with Supply Chain, Manufacturing, Quality, Procurement, Facilities, Transportation, and other cross-functional teams to drive operational excellence, continuous improvement, and timely delivery of materials and services.

Position Responsibilities:

Supervise daily picking, staging, packing, shipping, and material-handling activities.
Coordinate warehouse schedules, staffing assignments, workload balancing, and shift coverage.
Lead, coach, and develop employees.
Assign daily work and communicate priorities, expectations, performance standards, and safety requirements.
Monitor service levels and resolve operational issues that may affect production, customers, or business continuity.
Foster a collaborative, inclusive, and accountable work environment and culture.
Support onboarding, training, qualification, and cross-training activities.
Promote a strong safety culture and ensure employees follow required safety practices.
Ensure adherence to applicable standard operating procedures, work instructions, quality requirements, and company policies.
Identify opportunities to improve productivity, inventory flow, space utilization, cost, quality, and customer service.
Escalate service disruptions, equipment issues, or resource constraints in a timely manner.
Use operational data and performance metrics to identify trends and root causes.
Support business continuity, contingency planning, and operational readiness activities.