Head Coach (Assistant Supervisor) - North York Shendy's Swim & Training Centre

Role

At Shendy's Swim & Training Centre, our Head Coaches are the leaders on deck. They keep lessons running smoothly, support coaches in the moment, connect with families, and help create a safe, fun, and high-quality swim experience.

This role is perfect for someone who loves teaching, enjoys helping others grow, and can bring calm, confident energy to a busy pool deck.

What You’ll Be Doing

• Leading the pool deck and helping each shift run smoothly
• Supporting coaches with lesson quality, swimmer progress, and class flow
• Teaching swimmers using our proven Small Steps approach
• Ensuring Making Waves lesson plans and teaching standards are followed
• Providing encouragement, guidance, and feedback to coaches
• Engaging with swimmers and celebrating their progress
• Communicating with families professionally and warmly
• Supporting Day 1, Feedback Day, and Evaluation Day conversations
• Monitoring deck safety, class needs, and swimmer experience
• Helping organize master sheets, skill tracking, notes, and level updates
• Communicating staff, swimmer, or family concerns to the Supervisor or Facility Manager
• Supporting emergency procedures and keeping the pool deck safe, tidy, and ready for lessons

What We Offer

• Warm pools, approximately 90°F
• Small class sizes, up to 3 swimmers per class
• Hands-on teaching methods that drive strong progress
• Leadership experience in a fun, people-focused environment
• Growth opportunities across the company
• A team environment where effort gets noticed
• The chance to support swimmers, families, and coaches every shift

What We’re Looking For

• Positive, confident communicator
• Strong leadership skills and the ability to support a team
• Reliable, organized, and team-oriented
• Great with children, families, and staff
• Service-oriented with a genuine desire to help others
• Energetic, engaged, and visible on deck
• Calm under pressure and able to problem-solve in the moment
• Coachable and eager to keep improving
• Comfortable giving feedback and helping others succeed
• Able to work 2 or more shifts per week

Our team is strongest when it reflects the communities we serve. We welcome different backgrounds, perspectives, identities, and experiences. Diversity makes us better, smarter, and more fun to be around.

Qualifications

• Standard First Aid & CPR-C
• National Lifeguard
• Lifesaving Instructor certification
• Making Waves Coach Course (we train you) - preferred
• Making Waves Parent & Tot Training - preferred
• Customer Service Representative experience is an asset

Schedule

• Daytime, evening, and weekend shifts available
• Minimum availability of 2 days per week required
  
• Flexible scheduling opportunities available
  

Benefits

• Competitive wages
• Leadership and growth opportunities
• Referral bonuses for bringing great people to the team
• Team socials and events
• Free on-site parking
• Supportive team environment

Ready to Apply: Submit your resume. We’d love to hear from you.

Exceptional people are rare. We’re hoping one of them is reading this.