Rapid Rehousing Case Manager - ARCHES

OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty.

OUR VISION: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth.

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Case Manager. Your main responsibilities will be providing direct services to chronically homeless individuals, which include; eligibility screening, program enrollment, participant follow-ups and check-ins. Case managers will also be responsible for processing required paperwork, data entry and other general program supports. This position will directly align with the Housing First initiatives. This team offers a lot of growth opportunities and professional development through hands-on experience.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or abilities required.

•  A High School Diploma or GED and two years of related social service experience; or an equivalent combination of education and experience.

•  Ideal candidates will possess a college degree or specialized training with two or more years of homeless service delivery experience.

•  Preference will be given to applicants with knowledge of/or experience with: principles of the coordinated entry process, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery.

CERTIFICATES, LICENSES, REGISTRATION

• Driver qualification status required for this position. Valid driver license with acceptable driving record for the past 5 years and insured vehicle available for use on the job.

• Candidate must pass a comprehensive MWVCAA background screening and an Oregon Department of Human Services criminal background check prior to employment.

• Candidate must pass pre-employment and random drug/alcohol screenings.

• Basic proficiencies in computers, and MS Office products, database software and web tools. Must possess excellent planning, organization and time management skills. Ability to effectively communicate both orally and in written form.

• Prior training experience in the following areas preferred but not required: CRP/First Aid, Food Handler's, Mandatory Reporting, Privacy Laws, Trauma Informed Care, Suicide Intervention, Collaborative Problem Solving, and Recognizing & Reporting Child Abuse & Neglect. Training completion required within specified timeframes to retain active employment.

This job has no supervisory responsibilities. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Maintains calm disposition when clients or others may become escalated. 

• Regulates emotions during interactions with escalated clients and staff.

• Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.

• Specific vision abilities required by this job include close vision and ability to focus.

• Regularly lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.

• Manual dexterity for handling personal items, food, clothing, sacks, carts, office equipment and use of computers and written in-take processing.

• Frequent/occasional driving in all weather conditions in Marion and Polk counties.

• Ability to ascend and descend stairs safely and repeatedly.

• Ability to navigate multiple floors with or without the use of an elevator when necessary.

• Ability to move about the workspace.

• Ability to reach and/or extend to access materials or equipment.

• Ability to navigate uneven ground and/or varying housing settings.

• Ability to walk or stand for extended periods of time.

• Ability to walk frequently and occasionally navigate long-distance walks.

• Able to physically and mentally tolerate escalated, and occasionally destructive behavior from clients. Able to de-escalate others and respond calmly, and lead others in a crisis.

• Ability to proceed independently in accordance with Agency and program policies, guidelines, and initiatives.

• This position requires on-site work and is not eligible for remote work.

• Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.

• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.

• Exposures to trash and potential biohazards.

• Indoor work environment with frequent interruptions and demands. Occasional outdoor environment.