IT Student

The Organization

The National Aboriginal Capital Corporations Association ("NACCA") is dedicated to stimulating economic growth for all Indigenous people in Canada, driven by a network of over 50 Indigenous Financial Institutions (IFIs). Our mission is to ignite economic progress for all Indigenous communities by empowering entrepreneurs and advancing prosperity. We champion Indigenous economic development through unified representation, transparent reporting of IFI accomplishments, strategic partnerships, and targeted programs and services tailored to the specific needs of IFIs.

Why NACCA?

• Attractive compensation package with excellent benefits, including;
  • Health, Paramedical, Vision, Dental, and Employee Family Assistance Program. 
  • Defined Benefits Pension Plan. 
• Supportive workplace environment and benefits focused on Indigenous culture and sensitivity. 
• Ongoing Professional Development.
• Scheduling to support work-life balance. 
• Paid Time Off including: 
  • 14 Statutory Holidays for Full-Time Employees. 
  • Sick Time. 
  • Competitive Vacation Time/Pay. 
  • Personal Days.
  • December Holiday Period.
    

Position Summary

NACCA is seeking a motivated IT Student who is looking to begin or transition into a career in Information Technology. This entry-level role is designed for individuals with foundational technical knowledge who are eager to learn through hands-on experience, mentorship, and on-the-job training.

The IT Student will support the IT Specialist in daily operations, help desk activities, and basic IT administration while developing practical skills in a collaborative and supportive environment.

Key Responsibilities

• Provide entry-level help desk support for hardware, software, and access issues
• Troubleshoot technical problems including connectivity, login, performance, and applications
• Deliver in-person and remote IT support in a hybrid environment
• Set up, deploy, maintain, and organize laptops and IT equipment
• Support onboarding and offboarding by preparing devices and managing access
• Track IT inventory and assist with asset lifecycle management
• Perform basic IT administration tasks and user support
• Administer Microsoft 365 accounts (setup, password resets, permissions)
• Assist with software installation, updates, and system configuration
• Support basic networking tasks (equipment setup, cabling, connectivity)
• Monitor systems and escalate issues when needed
• Assist in testing and implementing new tools and system updates
• Document issues, solutions, and procedures
• Support cybersecurity practices and device compliance
• Participate in mentorship and continuous improvement initiatives

Qualifications

Education

• Currently in a second or third year of an IT-related program or seeking entry into an IT career pathway.
• A combination of relevant education or experience will be considered.

Experience

• Experience with networking concepts or prior IT exposure
• Candidates pursuing a career transition into IT
• Experience assisting with troubleshooting or technical support

Abilities, Knowledge & Skills

• Basic computer literacy
• Familiarity with Microsoft Office 365
• Comfortable working with IT hardware and technical equipment
• Strong problem-solving mindset
• Willingness to learn
• Ability to follow guidance
• Ability to work collaboratively within a team

Primary Location: Ottawa, Ontario. NACCA operates on a hybrid work model. Remote work arrangements may be considered based on organizational needs and role responsibilities. 

Preference will be given to qualified individuals of Indigenous ancestry, in accordance with Section 24.1 of the Ontario Human Rights Code and other applicable human rights legislation.

The National Aboriginal Capital Corporations Association is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or interviewing, please advise if you require accommodation.