Commercial Sales Specialist

· Operational Duties: o Customer Assistance: - Presenting Nacita products or services in a clear and persuasive way. - Answering any questions that the customer may have. - Assist customers in identifying their spare parts needs and provide them with appropriate solutions. - Listen to customer inquiries, determine the specific parts required, and offer suitable options from the available inventory. o Product Knowledge: - Develop knowledge of the products being offered. - Working knowledge of their industry's climate and competition to effectively implement the sales strategy. - Develop a comprehensive understanding of automotive spare parts, including their types, functions, compatibility, and applications. - Stay updated on the latest industry trends, new product releases, and technological advancements in the automotive spare parts market. o Prepare Sales Reports: - Responsible for preparing and delivering sales reports to management. - Report on team member performance and mission-related objectives. o Order Management and Closing deals: - Close deals and generate revenue for the company. - Guide customers through the sales process, including product selection, pricing, and availability. - Provide accurate and detailed information regarding product features, specifications, and warranties. - Collaborate with customers to find suitable alternatives if desired parts are unavailable. - Process customer orders accurately and efficiently. - Coordinate with the warehouse or parts department to ensure the timely availability and delivery of ordered parts. · Financial Duties: o Negotiating prices and terms: - Negotiate prices and terms with customers. - Being able to understand the customer's budget and needs. o Sales Targets: - Meet or exceed sales targets and objectives set by the sales manager or company. · Customer Satisfaction Duties: o Prospecting and qualifying leads: - Identifying potential customers who are interested in the company's products or services. - Use a variety of methods to find leads, such as cold calling, attending trade shows, or networking. o Relationship Building: - Establish and maintain positive relationships with customers. - Follow up with customers to ensure satisfaction with purchased parts and resolve any post-sales issues or concerns. - Build long-term relationships to encourage repeat business and referrals. Requirements · Education : - bachelor's or master's degree in business, marketing, or a related field. درجة البكالوريوس أو الماجستير في إدارة الأعمال أو التسويق أو أي مجال ذي صلة · Years of Experience: - Minimum 1-2 years of experience in a similar role. - Proven experience in sales, preferably in the automotive spare parts industry. خبرة لا تقل عن 1-2 سنوات في دور مماثل. خبرة مسبقة في المبيعات ، ويفضل أن يكون ذلك في صناعة قطع غيار السيارات. · Certificates: - Certified Automotive Sales Professional (ASP).