Senior Manager, Member & Provider Optimization

United States·Tempesenior

OtherManager

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Quick Summary

Key Responsibilities

Develop the critical skills necessary to support a best-in-class lean operation while influencing future decisions Anticipate, overcome,

Requirements Summary

6+ years of experience coaching, developing,

Technical Tools

OtherManager

Hi, we're Oscar. We're hiring a Senior Manager, Member & Provider Optimization to join our Member & Provider Optimization team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the Role

~1 min read

You will support our teams in driving an outstanding, service-focused operation by designing, guiding and assessing the effectiveness of the use of operational frameworks and ideologies.

You will report into the Associate Director, MPSO - Optimization.

Responsibilities

~1 min read

→Develop the critical skills necessary to support a best-in-class lean operation while influencing future decisions
→Anticipate, overcome, and prevent recurrence of complex problems and roadblocks
→Create routines that drive cross-functional collaboration within and outside of department
→Establish a vision of clarity and ensure stability and scalability within the direct area of influence
→Demonstrate the proper approach with implementation of Continuous Improvement Tools both internal to our company and in consideration of industry standards and best practices
→Develop and implement core metric tracking and tool use present in a LEAN-based operational environment
→Provide direction, mentorship, and influence regarding the necessity of process improvement work
→Develop and maintain appropriate bench strength and develop organizational talent through clear goals and healthy accountability
→Demonstrate substantial levels of resilience and adaptability in a place of ambiguity

Requirements

~1 min read

6+ years of experience coaching, developing, managing and scaling large teams
5+ years experience using data and metrics to drive process and program improvements
4+ years experience working in a collaborative environment with a diverse set of people
Experience leading and implementing large scale projects

Nice to Have

~2 min read

Experience working with teams in multiple locations and within multiple disciplines
Prior healthcare or health insurance-related experience
Experience with facilitating, presenting to, and training senior-level leaders
Experience leading change management
Advanced Google Suite or Microsoft Office capabilities
Bachelor's Degree
4+ years experience implementing operational excellence- LEAN, Six Sigma, or other improvement methods

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

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