SBHC Health Center Coordinator - Casual Float

Health Center Coordinator purpose is to improve health by engaging, educating and empowering people in the communities we serve. Our ultimate goal is 100% access, and zero health disparities.

The Health Center Coordinator provides administrative, outreach, service, and partnership coordination support to the School-based Health Center. Administrative functions include patient registration, scheduling, check-in, and other clerical tasks. Outreach and service coordination functions focus on engaging students, families, school administrative staff, and the school community in support of general population health to promote the services of the School-based Health Center. Partnership coordination includes developing and maintaining existing collaboration and partnerships with school staff, administration, and community organizations. This position will work in partnership and joint accountability with other School-based Health Center program team members to achieve Neighborcare Health’s Mission, Guiding Principles and Goals. 

Administrative: 

• Coordinate schedules of all providers in the Health Center, ensuring all students arrive for appointments, are checked in appropriately, and are seen according to their needs and the needs of the providers. Providers may include Medical, Mental Health, Dental, and other clinic professionals. 
• Manage inventory of office supplies, including ordering, invoicing, receiving, and stocking supplies.
• Work in partnership and joint accountability with other Health Center staff to reduce costs and increase efficiencies, frequently evaluating the budget to reduce costs.
• Oversee/perform all day-to-day administrative clinic tasks, including but not limited to answering telephone and email inquiries, greeting Health Center visitors, managing/adjusting clinic flow as needed, and maintaining student health records through electronic health record system(s) and tracking sheet.  

Outreach: 

• Coordinate and lead targeted outreach activities focused on promoting, integrating, and informing students, families, school staff, and the general school community about the school-based Health Center services. 
• Under Health Center Administrator direction, coordinate and/or perform basic educational outreach activities focused on health promotion and health education to students and families. 
• Develop and manage materials and announcements associated with School-based Health Center outreach activities.

Service Coordination: 

• Serve as the primary point of contact for referrals and service inquiries from school staff and families for School-based Health Center services. 
• Attend school meetings related to identification and coordination of health support services for students. 
• If patient needs are outside the scope of Health Center services, educate patients, school staff, and families on other health care and basic support services available in the community and within the school through student support/intervention systems. 
• Perform other duties as assigned by the Health Center Administrator

• Ability to effectively perform job duties under high levels of activity, variety of conditions and restraints 
• Ability to prioritize and follow through with administrative and service coordination tasks 
• Ability to demonstrate excellent verbal communication skills and customer service 
• Ability to develop meaningful and appropriate relationships with students, school staff and families

• High School diploma or equivalent

• Associate’s or Bachelor’s degree
• Administrative work experience or experience at a high-volume medical office.
• Experience in social service outreach

About Neighborcare Health:
Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.  

We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.  

Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.  

Learn more about us here. 

The full job description is available upon request