Administrative Operations Specialist - Rod & Range

POSITION SUMMARY:

The Administrative Operations Specialist at Nemacolin's Rod & Range Club is responsible for ensuring the organization creates and executes top quality service in our Wildlife and Fisheries department. The candidate selected for this role must be able to coordinate schedules and manage company budgets, as well as greet and communicate effectively with staff, guests, members, and trappers while maintaining an effective workflow. The Administrative Operations Specialist role also requires an individual with active problem-solving and organizational skills.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Book and schedule reservations.
• Assists with invoices and Purchase orders.
• Coordinates corporate and N.S.C.A. events and shoots with planning, registration, and scoring.
• Assists with the setup of all Rod & Range functions.
• Meet and greet guests at the Rod & Range.
• Maintain Rounds Breakdown, Commission Report, Daily Flash, and Dimensions.
• Complete staff schedules and send them to staff on a weekly basis.
• Complete payroll and make sure commissions are submitted bi-weekly.
• Make sure you accurately and timely complete payroll/gratuity adjustment forms.
• Attend weekly resume meetings and make sure that all groups for the next week are well planned for.
• Opens and closes the Rod and Range Lodge when needed.
• Maintain member database.
• Get mail and run resort errands.
• Responsible for accurately scheduling shooting reservations.
• Accurately assisting in the scoring of tournaments.
• Back up retail and the retail bank as needed.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Microsoft Word, Microsoft Excel.
• Excellent verbal skills.
• Must be able to speak English.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers.  Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

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