Employee Grocery Store Attendant

• →A welcoming and engaging guest experience by providing warm, genuine service, offering assistance, answering questions, and helping guests confidently navigate products and offerings throughout the store
• →An organized, fully stocked, and visually appealing retail environment through effective merchandising, product rotation, inventory monitoring, pricing accuracy, and attention to presentation standards
• →Accurate inventory and operational readiness by receiving deliveries, verifying orders, communicating inventory needs, monitoring short-dated products, and maintaining clean storage and back-stock areas
• →Smooth and efficient transactions through accurate operation of the point-of-sale system, proper cash handling, financial reporting, and adherence to established cash control procedures
• →Safe and responsible retail and food service operations by following food safety practices, alcohol service requirements, sanitation standards, and operational protocols
• →Consistently high-quality beverage, juice, and grab-and-go offerings through accurate preparation, restocking, product replenishment, and equipment maintenance
• →A store environment prepared for daily success through precise execution of opening, closing, cleaning, and operational checklists
• →A collaborative and supportive team culture by sharing responsibilities, adapting to changing business needs, and contributing wherever assistance is needed throughout the store

• A fast-paced retail and hospitality environment with a variety of responsibilities throughout the day
• Frequent interaction with resort guests, visitors, and fellow associates
• Regular movement between merchandising, cashiering, food and beverage service, and operational support functions
• Responsibility for maintaining store appearance, inventory standards, cleanliness, and product quality
• Use of point-of-sale technology and other operational systems
• Ongoing opportunities to expand your hospitality, food service, retail, and guest service skills
• A team-oriented environment that emphasizes flexibility, collaboration, and shared success
• A schedule that may include early mornings, evenings, weekends, and holidays based on business needs

• A people-centered mindset with a genuine passion for hospitality and service
• The ability to remain calm, positive, and solution-focused in a fast-paced environment
• Strong interpersonal and communication skills that help create positive guest and team interactions
• A collaborative approach and willingness to contribute wherever support is needed
• Strong organizational skills and the ability to prioritize multiple responsibilities
• Attention to detail and pride in maintaining high operational and presentation standards
• Comfort learning and utilizing technology to support daily operations
• The flexibility to adapt to changing priorities and business demands
• Receptiveness to coaching, feedback, and continuous learning
• Professionalism, accountability, and a commitment to supporting an inclusive workplace culture

• ServSafe Food Handler Certification or the ability to obtain certification within 30 days of hire
• Pennsylvania RAMP Server/Seller Certification or the ability to obtain certification within 30 days of hire
• Ability and willingness to work in all areas of the store as business needs require
• Ability to work effectively in a team environment and share responsibilities
• Ability to operate point-of-sale and other workplace technology systems
• Ability to communicate effectively in a guest-facing environment
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
• Ability to perform the physical requirements necessary to successfully fulfill the essential functions of the position

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers.  Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.