Senior Manager, Central Strategy & Operations

Fora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time.

The same idea shapes how we work. We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together.

Founded in 2021, Fora has grown to a team of 200+ full-time employees based in downtown New York City. In 2026, we closed a $60 million Series D led by Forerunner and Tactile Ventures, with continued backing from Thrive Capital, Insight Partners, and Heartcore Capital. We've been named a LinkedIn Top Startup (2024), one of Fast Company's Most Innovative Companies (2023 and 2025), and one of TIME's 100 Most Influential Companies (2026).

Come build something that hasn't existed before.

As a Senior Manager or Manager, Central Strategy & Operations, you will act as an internal consultant and operator, diving into the highest‑priority opportunities across the company. You will own analyses, frame problems, and drive cross‑functional projects that unlock new revenue streams and operational efficiencies. High performers will graduate to lead a specific business unit or function within 18–36 months.

• →Strategic Problem‑Solving – Structure ambiguous problems, build analytical models, and synthesize insights into clear recommendations.
• →Company Operating System – Run and support the company's planning, reporting, and KPI review cadences, keeping priorities, resource allocation, and business outcomes connected and on track.
• →Experimentation & Analytics – Design experiments, analyze results, and iterate quickly. Translate learnings into concrete next steps.
  
• →Project Management – Drive cross‑functional workstreams from concept through launch.
• →Operational Excellence – Design and implement processes, dashboards and KPIs that improve efficiency and scalability of new initiatives.

• Experience: 3–9 years in a growth-stage startup, top‑tier management consulting firm, investment bank, or structured general‑management/rotational program (e.g., Amazon, Uber, DoorDash). 
• Analytical Rigor: Advanced Excel/Google Sheets; comfort building financial and operational models from scratch and translating data into actionable business insights.
• Entrepreneurial Mindset: Self‑starter who thrives in ambiguity, biases toward action, and relentlessly seeks improvement.
• Communication: Exceptional written and verbal skills with the ability to distill complex analyses into executive‑ready insights.
• Project & Stakeholder Management: Proven track record of leading cross‑functional initiatives on aggressive timelines.
• Education: Bachelor’s degree in Business, Engineering, Economics or related field
• AI Fluency: Demonstrates strong fluency with AI tools and workflows, and uses them day-to-day to enhance productivity, automate work, accelerate analysis, and solve problems. Brings both strong judgment around AI use and a willingness to experiment.

• Startup or high‑growth operating experience is very strongly preferred.
• MBA or other advanced degree.
• Direct business operations experience, including defining KPIs and driving performance management and reporting cadences.

Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo. 

Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.

We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.

We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.

Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.

Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.

Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.