Dispatcher, California

• Sunday - Thursday: 8am–5pm

• Monday - Friday (Night Shift): 8pm–4am

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  Assign and coordinate loads across our California fleet, ensuring on-time pickup and delivery

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  Communicate with drivers in real time to manage schedules, update routes, and troubleshoot issues the moment they surface

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  Liaise with brokers, shippers, and vendors to keep shipments flowing and expectations aligned

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  Keep our dispatch systems updated accurately and in real time - your data is what the rest of the business runs on

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  Monitor Hours of Service compliance for every driver on your board

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  Plan EV charging proactively so battery state never becomes the reason a load is late

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  Reprioritize in real time as emergent events hit - port delays, chassis issues, weather, driver callouts - using established playbooks and your own judgment

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  Support junior dispatchers, delegate tasks, and share the hard-won tricks that keep operations humming

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  Partner with Senior Dispatchers on escalations and operational improvements

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  Track and report on KPIs: on-time rates, empty miles %, HOS compliance, TMS accuracy, and charge management

• On-Time Pickup & Delivery: 90% or higher

• Load Assignment Turnaround: 30 minutes or less from load availability

• Driver Communication Response Time: 5 minutes or less

• Hours of Service (HOS) Compliance: 98% or higher

• Empty Miles Percentage: 15% or lower

• TMS Software Update Accuracy: 95% or higher

• EV Charge Management: 95%+ trips without charging delays

• Experience at a tech-driven last-mile or mid-mile logistics operation where data accuracy and customer metrics were non-negotiable

• EV fleet or sustainable transportation dispatch experience

• Familiarity with modern dispatch/tracking platforms

• Coordinated operations across multiple time zones or distributed hubs

• College degree

We are proud to be an equal opportunity employer and are committed to creating an inclusive and welcoming environment for all employees. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

If you're excited about our mission but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or another role.

If you have any other questions please email our Recruiting Team directly @ careers@nevoya.com