Senior Family Support Worker (SFSP-0626-FT) *INTERNAL POSTING

Posting: ☒ Internal     ☐ External    ☐ Internal/External

TITLE: Senior Family Support Worker

REPSONSIBLE TO: Supervisor
LOCATION: Barrie BCR (165 Ferris Lane)
JOB NUMBER: SFSP-0626-FT

POSTED ON: June 9th, 2026

POSITION TYPE: Full-Time, Regular

HOURS OF WORK: 35 Hours per week 

UNIONIZED POSITION: OPSEU Local #332

COMPENSATION: $32.46-$34.86 per hour. (salary under review)

EFFECTIVE DATE: As soon as possible.

REASON FOR RECRUITMENT: New Position

INTRODUCTION: 

New Path Youth and Family Services is an accredited children's mental health agency providing a range of compassionate, innovative and accessible services for children, youth and their families throughout Simcoe County. New Path respectfully acknowledges we are situated on the traditional land of the Anishinaabeg people which includes the Odawa, Ojibwe, and Pottawatomi Nations collectively known as the Three Fires Confederacy. 

PURPOSE OF THE POSITION:

The Senior Family Support Worker (FSW) is responsible for providing peer support and system navigation to families of children and youth with mental health concerns. Administrative leadership and direction are also provided to peers and programs in collaboration with the Supervisor.

JOB DUTIES AND RESPONSIBILITES:

1. Ensure quality client outcomes and fidelity to the Family Services Program.
2. Provides administrative leadership and direction for the Family Engagement Committees and Family Engagement Lead.
3. Assist with the recruitment, orientation, training and support of the Family Engagement Committee and Family Engagement Lead.
4. Ensure that service delivery adheres to professional standards recognized by the related Ministry, Accreditation, Quality Assurance and applicable professional disciplines.
5. Provide direct peer to peer support and system navigation service to children, youth and their families. 
6. Assist families in developing strategies to communicate and work effectively with service providers (e.g. mental health, education, health, youth justice, child welfare), as well as developing tools, strategies, and resources to build family capacity within the non-clinical role. 
7. Develop, Implement, and Monitor individual family care plans. 
8. Co-facilitate peer support groups.
9. Provide education groups.
10. Demonstrate sensitivity and commitment to familiy-centred service and utilize a strengths-based approach.

WHY JOIN OUR TEAM? 

We want all staff to feel safe, valued and a sense of belonging. We are proud to offer:

• Employer Paid Group Benefits and an Employer Match Pension Program. 
• 4 weeks paid vacation per year to start (maximum vacation entitlements is 7 weeks).
• Work from home opportunities for up to 14 hours per week.
• Additional paid time for sick, birthday, float, 1/2 days on Christmas and New Year's Eve.  
• Employee and Family Assistance Program - provides short-term counselling, wellness resources, perks and free virtual fitness programs.
• Continuous professional development and career opportunities. 
• Over 10+ committees where staff, youth and families can join and partner to co-develop projects, processes and services that impact or interest them which directly contributes to our culture of inclusion and engagement. 

QUALIFICATIONS: 

1. Diploma or graduate certificate central to the practice of supporting/engaging children, youth and families.
2. Minimum 2 years' lived experience as the primary caregiver of a child/youth who has accessed community-based or other child and youth mental services.
3. Understanding of family engagement best practices.
4. Experience navigating the child and youth mental health system and knowledge of community resources within Simcoe County is preferred. 

SKILLS AND ABILITIES:

1. Youth and family focused; provides client and family centered approach to care. 
2. Meaningfully engages youth and families and collaborates to facilitate positive change. 
3. Aligns own behavior with the values, needs, priorities and goals of the organization. 
4. Takes personal responsibility for enhancing individual and team performance by promoting cooperation and commitment. 
5. Collaboratively approaches problems from a solutions and strength-based perspective by reviewing the viable alternatives and determining the best course of action.
6. Recognizes, initiates and adapts to changing conditions and situations in the workplace. 
7. Demonstrates awareness for the backgrounds, values, beliefs and traditions of staff, clients, families and communities we serve. 
8. Continuously assesses and challenges assumptions, personal unconscious bias and commits to understanding diverse perspectives, experiences and their intersectionality. 
9. Commits to ongoing training to build the knowledge, awareness and skills, that contribute to creating a culturally safe environment for staff, clients and families. 
10. Competency and effective use of database and Microsoft Office systems.
11. Confident, articulate and professional when communicating verbally and in writing. 
12. Strength based and engagement skills 
13. Case management, assessment and case coordination skills.
14. French Language is an asset. 

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

The promotion of self-care and staff well-being is part of our everyday culture. We value people's time both at work and home. We know that when staff feel safe, find their work meaningful and are appreciated by the agency then we achieve optimal outcomes for our clients and families. 

1. Required to work flexibly to meet the needs of families, including evenings.
2. This position is primarily performed in office/on-site to support the in-person meeting preferences of our clients and families. Some administrative tasks (non-client facing work) can be requested to be completed remotely (Work From Home). 
3. Willingness to travel to other agency offices and their community using personal vehicle. Must have valid driver's license with minimum G2. 
4. Prolonged periods of sitting and working on a computer. 

Full duties, responsibilities and qualifications for this position are as per the Youth and Family Therapist Job Description.

Please submit your application for SFSP-0626-FT by 4pm Tuesday, June 16th 2026, to https://newpath.bamboohr.com/jobs/.

New Path Youth and Family Services is motivated to build a team that reflects the diversity of the community we serve. We encourage applications from all equity seeking groups and are committed to creating an inclusive environment rich with a variety of experiences and perspectives. 

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, New Path Youth and Family Services will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. 

How can we make the hiring process accessible for you? Please contact Human Resources at 705-733-2654 ext 2280 or at hr@newpath.ca to let us know your needs. We also welcome your feedback on how we can continuously improve accessibility.