Nextech
Nextech4mo ago

Sr. Product Operations Lead (Remote - US)

RemoteFull timesenior
Product ManagementOtherProduct Operations LeadProduct Operations
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Quick Summary

Overview

Why join Nextech? We are a leader in specialty healthcare technology solutions. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other…

Technical Tools
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Why join Nextech?
 
We are a leader in specialty healthcare technology solutions.
 
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
 
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
 
We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
  • Process optimization: Collaborate cross-functionally to document, standardize, and continuously improve product management-specific operational processes.
  • Cross-functional collaboration: For product operations and processes, collaborate between product, engineering, design, marketing, and customer success teams to support understanding, collaboration, and execution.
  • Project management: Manage timelines, resources, and dependencies for product operational projects to ensure on-time and successful product releases.
  • Data analysis and reporting: Define, develop, and monitor key performance metrics related to operational efficiency and product performance insights that are accessible and useful to stakeholders to help them manage the respective area effectively.  Analyze and interpret complex data sets to identify opportunities for process improvements and optimize resource allocation.  Present findings to senior leadership and recommend strategies for improvement.
  • Financial spend and investment tracking: Track the product investment spend, reporting on variances between the plan, the actuals, and adjusted forecasts.  Provide continual awareness to leaders on status and deviations.
  • Customer insights: Develop and maintain a customer insights framework (inclusive of feedback, product usage, and owned products, etc.) for Product Development and cross-functional teams to draw actionable insights for shaping business and product decisions.
  • Risk management: Identify risks surfaced by product operations and process KPIs, supporting the product development team with mitigation recommendations and progress tracking.
  • Innovate
  • Continuous improvement: Identify and leverage appropriate AI capabilities to improve and automate processes.
  • Leverage AI: Promote the usage of AI tools to drive organizational insights and risk visibility.
  • Coach: Be an advocate and coach for the Product team, helping the team develop skills and operate with focus, efficiency, and best practices.
  • Training & development: Support the training of new team members and ensure the team is equipped with the tools and resources necessary to succeed.
  • Empower:Provide guidance on the use of AI to drive efficiency with day-to-day tasks, potentially eliminating tasks through AI and automation.
  • Product roadmap support: Assist in the planning and prioritization of product initiatives, ensuring product operations and processes align with business goals and objectives.
  • Stakeholder communication: Develop and distribute product-related reports, status updates, and presentations to internal and external stakeholders, ensuring transparency and alignment on progress and risks.
  • Bachelor’s degree in business, Product Management, Engineering, or related field (or equivalent experience).
  • 5+ years of experience in product operations, product management, or a related field.
  • Deep data analysis, visualization, and presentation experience.
  • Familiarity with SQL, Python, R, or other programming language.
  • Strong proficiency with data visualization tools (e.g., Tableau, Power BI) and the ability to translate complex data into digestible insights.
  • Strong project management skills with experience managing cross-functional teams and complex workflows.
  • Excellent problem-solving and critical-thinking skills, with the ability to think strategically and translate data into business decisions.
  • Experience with product management tools (e.g., Jira, Trello, Asana) and data analysis tools (e.g., Excel, Tableau, Google Analytics).
  • Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
  • Demonstrated ability to lead and work across teams in a collaborative manner.
  • Self-motivated with a strong attention to detail and a passion for data-driven decision-making.
  • Knowledge of product analytics tools, trends, and best practices.
  • Familiarity with agile software development.
  • Knowledge of product lifecycle management tools and platforms.
  • Ability to influence without authority and drive change across diverse teams.
  • Prior experience with healthcare operations is a plus.
  • 100% Remote within the United States
  • Long-distance or air travel may be necessary.
  • Activities require a significant amount of work desks in front of a computer monitor
    • Total Rewards: 
    Generous annual bonus opportunity
    401(k) with Employer Match
    Flexible Time Off: take time off when you need it without worrying about available hours
    11 paid holidays 
    Your Day Your Way - Celebrate a day of cultural or social significance to you
    Insurance: Choice of Medical, Dental, and Vision plans
    Health Savings Account with employer match
    Flexible Spending Account
    100% Company-Paid Parental leave (After 6 months with the company)
    100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
    Nextech Luminary Peer Recognition Program
    Wellness Program including discounts on medical premiums
    Employee Assistance Program with free counseling sessions available
    Corporate Discounts on Retail, Travel, and Entertainment
     

    Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    January 15, 2026
    First seen
    March 26, 2026
    Last seen
    May 31, 2026

    Posting Health

    Days active
    66
    Repost count
    0
    Trust Level
    32%
    Scored at
    May 31, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Nextech
    Nextech
    lever
    Employees
    5
    Founded
    2009
    Domain
    nextechpartners.com
    Jobs
    View 12 jobs
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    NextechSr. Product Operations Lead (Remote - US)
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