Continuous Improvement Lead

Location: London (Hybrid - 3 days on-site)
Compensation: £75,000 - £92,000 base + performance bonus

As Continuous Improvement Lead, you'll drive operational excellence across the business and turn inefficiencies into competitive advantages. Your remit will include:

• →Leading transformation initiatives - Own end-to-end improvement projects that reduce costs, boost productivity, and improve customer experience
• →Building the CI culture - Establish Lean and Six Sigma methodologies across teams
• →Identifying optimization opportunities - Map processes, spot bottlenecks, and quantify the impact of fixing them
• →Coaching teams on CI tools - Train frontline managers and teams on root cause analysis, value stream mapping, and problem-solving frameworks
• →Tracking performance metrics - Design KPI dashboards that make waste visible and progress undeniable
• →Partnering cross-functionally - Work with Operations, Product, and Finance to embed improvements that stick
• →Delivering results - Show ROI on every project and build the business case for scaling what works
   

• Consulting or operational background - Experience at Big 4, operations consulting firms, or in-house continuous improvement roles
• 4-6 years driving process improvement - Lean, Six Sigma, operational excellence, or business transformation
• Change management skills - You know how to get buy-in, overcome resistance, and make improvements sustainable
• Data-driven mindset - Comfortable with process mining, statistical analysis, and using data to prioritize where to focus
• Facilitation skills - You can run workshops, manage stakeholders, and keep cross-functional teams aligned
• Results on your CV - Tangible examples of cost savings, efficiency gains, or quality improvements you've delivered
• Pragmatic approach - You care more about what works than textbook methodologies

If you've been in consulting and want to move into a role where you own operational transformation, this role is for you. This is a chance to build the continuous improvement function and see your work impact the bottom line.

Step 1: Submit your application through NextStep
Step 2: Complete your NextStep profile so we can match your background with this role
Step 3: If you're a strong fit, we'll facilitate an introduction to the hiring team for next steps