ACE Store Director

United States·QuincyfullTimeexecutive

OtherDirector

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Quick Summary

Key Responsibilities

shares information with supervisor and makes appropriate recommendations Ensures compliance with all laws, policies and procedures.

Technical Tools

OtherDirector

The Ace Store Director is responsible for ensuring superior customer service in their store. They must develop Associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.

Responsibilities

~1 min read

→Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.
→Hires, trains and develops retail staff with goals for growth and success in their positions, provides performance feedback and recognizes accomplishments.
→Performs bookkeeping and payroll functions
→Controls shrink, expenses and labor
→Coordinates the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately
→Regulates retail inventory to reduce shrinkage, maintains appropriate stock levels and ensures report accuracy
→Directs the shipping, receiving and inventory flow for the store
→Forecasts scheduling needs to meet customer demand and creates work schedules
→Delegates daily workload among Associates to meet merchandising and visual presentation standards
→Aware of competition activity and report results: shares information with supervisor and makes appropriate recommendations
→Ensures compliance with all laws, policies and procedures.
→Follows all ACE programs/promotions
→Acts as Niemann Foods representative within the store and community
→Enforces safety policies and procedures; is a safety role model
→Other duties as assigned by supervisor

→Manages all Associates in the store.
→Overall direction, coordination, and evaluation of the store and Associates.
→Follows NFI policies and applicable federal, state and local laws.
→Interviews, hires, and trains Associates
→Plan, assign, and direct work
→Reward and discipline Associates
→Address complaints and resolves problems

Product knowledge
Passion for hardware business
Leadership skills
People/Communication skills
Excellent Customer Service skills
Integrity
Ability to multi-task

High school diploma or general education degree (GED)
Possess vast product knowledge of hardware related products
Minimum of 2 years retail management experience
Knowledge of retail computer systems, Word and Excel a plus

Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Write reports, business correspondence, and procedure manuals.
Present information and respond to questions from groups of managers, clients, customers, and the general public.

Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)