Senior Salesforce Administrator

NinjaOne is looking for a Senior Salesforce Administrator to help shape the systems and capabilities that support our growing global revenue organization. As part of Sales Operations, you'll translate complex business needs into practical, scalable solutions across Salesforce and our connected sales technology ecosystem.

This is a hands-on role for someone who combines strong technical judgment with business curiosity and a builder's mindset. You'll look beyond the immediate request to understand the underlying problem, challenge unnecessary complexity, and design and build solutions that improve how our teams work. Partnering closely with Salesforce Architects, Admins, our broader Sales Operations teams, and Revenue Stakeholders you'll guide solutions from discovery and design through implementation and adoption. Your impact will extend beyond individual projects: you'll help strengthen the architecture, standards, and technical capabilities that allow NinjaOne to scale without continually adding manual work or one-off solutions.

• You bring meaningful Salesforce delivery experience. You have 5+ years of hands-on Salesforce experience, including ownership of solution design and implementation for complex, cross-functional initiatives.
• You have strong platform fundamentals. You understand Salesforce data architecture, security and sharing, Flow, configuration, and platform constraints. You can assess how design decisions affect reliability, performance, and maintainability.
• You can work across configuration and code. You have the technical depth to evaluate Apex and Lightning components, review implementation approaches, and troubleshoot solutions alongside administrators and developers.
• You think beyond Salesforce alone. You have experience designing solutions involving connected applications, APIs, and data flows, with a clear understanding of system ownership and downstream impacts.
• You understand how revenue teams work. You can connect technical decisions to business workflows, user needs, and operational outcomes. You are comfortable turning incomplete or ambiguous requirements into a clear recommendation.
• You take ownership beyond the design document. You bring disciplined testing, documentation, and delivery practices, communicate tradeoffs directly, and stay engaged until a solution works in practice.

Business priorities become well-defined solutions with clear design decisions and fewer surprises during implementation. Revenue teams experience simpler workflows and less manual work. Salesforce changes fit reliably into connected systems, and the technical team can maintain and extend what has been built.

Over time, your work should help the organization deliver more consistently, reduce recurring issues and avoidable rework, and support growth without increasing complexity at the same pace.