Technical Trainer, Customer & Partner Enablement

We are hiring a Technical Trainer to deliver live, instructor-led training (ILT) to onboard new customers and partners onto the NinjaOne platform, via both remote/virtual and in-person onsite sessions.

This is a delivery-focused, learner-facing role. You will run live enablement sessions, keeping participants engaged, answering real product questions, helping learners reach a level of understanding that will accelerate formal certification, and facilitating “virtual labs” that enable learners to get real-world, hands-on experience, in a safe and non-destructive environment. You will also partner with our content subject matter experts and owners to maintain and update the material in line with product updates as the platform evolves.

This is a key customer- and partner-facing role offering a unique opportunity to lead both new and existing customers and partners to success with the NinjaOne platform. 

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

We are a collaborative, kind, and curious community. 

We honor your flexibility needs with full-time work that is hybrid remote. 

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

This position is NOT eligible for Visa sponsorship.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.
For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $150,000 to $150,000 per year.

For roles based in New York, the base salary hiring range for this position is $150,000 to $150,000 per year.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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