Screening Case Support Officer

About the NMC
Our vision is safe, effective, and kind nursing and midwifery practice that improves everyone’s health and wellbeing. As the independent regulator of more than 800,000 nursing and midwifery professionals, we have a key role to play in making this a reality.

About the Team
The Screening department is the first stage in the NMC’s fitness to practise process. You will be part of a small legal team where you will consider the concerns raised about our registrants, advising whether regulatory action is required or if further information is needed before a decision can be made. This is a key role in helping us to ensure the public is well protected.

About the Role
To process incoming fitness to practise referrals and associated correspondence efficiently and effectively ensuring the national registration database and case management systems are all updated accurately and within set timescales to assist with public protection. Undertake advancement tasks for cases to assist with progressing cases through the Fitness to Practise process.

About You
To review and accurately assess incoming fitness to practise documents, including new referrals, and provide administrative support to colleagues within the Screening department. 

To provide a customer focused service in line with NMC customer service standards.

To communicate effectively with colleagues, managers, and stakeholder to effectively manage the department’s workload.