Medical Interpreter and Translator - Spanish / Vietnamese Languages Interview Day

We are the most comprehensive academic health system in Georgia, dedicated to innovating medicine, teaching the caregivers of the future, and supporting the healthcare needs of our patients. We are made up of 11 hospitals, the Emory Clinic and more than 490 provider locations.

The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Our core purpose is to improve lives and provide hope by delivering exceptional care to our patients, their families and the communities we serve. It is our privilege to serve you!

Job Summary:

The Foreign Lang Med Interpreter provides accurate consecutive and/or simultaneous interpretation for limited English proficient (LEP) patients and their families, ensuring complete and culturally appropriate communication throughout the continuum of care. Serving as both a language specialist and cultural liaison, the interpreter promotes understanding between patients and healthcare providers, supports equitable care delivery, and ensures adherence to regulatory requirements and professional standards. This position also participates in departmental education, documentation, and performance improvement initiatives.

• Accurately interpret messages during medical encounters using consecutive, simultaneous, and sight translation techniques.
• Provide over-the-phone and/or video remote interpretation when in-person services are not available.
• Support communication across a variety of clinical settings, including surgery, trauma, mental health, palliative care, and discharge planning.

• Serve as a cultural broker to bridge understanding and reduce disparities between patients and healthcare teams.
• Educate healthcare providers about cultural considerations impacting patient care.

• Maintain accurate records of interpretation services, including encounter type, duration, and location.
• Adhere to HIPAA, the National Code of Ethics for Interpreters in Health Care, and Emory Healthcare policies.
• Professional Development & Mentorship Participate in continuing education, quality improvement, and competency validation activities.
• Mentor newly hired interpreters and support peer review processes.
• Deliver training to staff regarding language access compliance and interpreter service procedures.

• Assist with interpreter scheduling and dispatch functions during low-volume periods.
• Support deployment, maintenance, and troubleshooting of interpretation equipment (phones, iPads, VRI units).

• Remain available for on-call or after-hours assignments as needed.
• Provide navigation assistance and connect patients/families with hospital or community resources as appropriate.

• Required to travel between operating units or Emory affiliated locations.

• Onsite employee

• High School Diploma or equivalent

• Associate degree from an accredited institution

• Two (2) years of experience in a healthcare, medical setting, customer service, advocacy, or related field, with at least one (1) year in medical interpretation.

• 2+ years of experience translating, proofreading, and editing medical materials from English into the target language or vice versa

• Completion of a 40-60-hour Medical Interpreter Training Program (e.g., Bridging the Gap, ALTA, Language Line Academy).

• Certified Medical Interpreter (CMI - NBCMI) or Certified Healthcare Interpreter (CHI - CCHI) preferred upon hire..

• Must have an American Translators Association (ATA) certification or equivalent

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

• Demonstrated proficiency in English and target language (speaking, reading, writing), with emphasis on medical terminology.
• Proficiency validated via a third-party Interpreter Skills Test (IST).

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.