Mental Health Technician (Nursing) (Santa Rosa)

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.

Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.

Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.

The Mental Health Worker provides direct patient care to all patients with emotional or psychiatric disorders, supports therapeutic milieu, ensures safety and well-being of patients and carries out general nursing assistance necessary to treatment of adolescents, adults, or older adult patients as assigned. The Mental Health Worker is the primary person responsible for the safety of the unit milieu. Environmental safety rounds are required each shift and ongoing safety assessments including securing contraband found within the milieu will be completed by the Mental Health Worker. Safety Observations are required to be documented and recorded in the patient’s medical record as ordered by the psychiatric provider or under the direction of the Registered Nurse. The Mental Health Technician maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).

• High school, GED, or equivalent required.
• Current Cardiopulmonary Resuscitation (CPR) certification required, or obtained within initial orientation period. 
• Verbal de-escalation and physical intervention program as approved by the CNO.
• English proficiency required.

• High school level reading and writing skills; legible handwriting
• Familiarity with medical and psychological terminology and human behavior principles preferred
• Basic knowledge of human growth and development helpful
• Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful
• Ability to maintain professional boundaries

• Demonstrates appropriate professional boundaries; treats patients with respect and considers clients valued customers.
• Accepts feedback in a positive manner and applies it to improve performance and further learning.

• Follows all safety procedures; is alert to changing situations and contributes to preventing opportunities for danger to develop.
• Focus on supporting activities of daily living and obtains patient vital signs as outlined by treatment team.
• Follows safety procedures in a calm manner and responds quickly when an alarm sounds or a code is announced.
• Directly works with Inpatient Psychiatric Registered Nurse to ensure safety on the unit(s) and communicates clearly about any clinical updates pertinent to the patient’s care.
• Conducts and documents 15-minute (or more frequent including 1:1) rounds on patients in a timely manner.
• Works with nursing team to ensure that the unit maintains safe and therapeutic including appropriate use of a hall monitor.
• Speaks with authority in a calm and clear voice, uses proper selection of words and has knowledge of when and how to use them.
• Communicates with all customers (family, referral sources, caseworkers, etc.) in a professional manner; is service oriented; and is courteous, friendly, and empathetic.
• Exhibits calm and controlled attitude; does not overreact to allow his/her own actions to further deteriorate the situation.
• Answers the telephone in a professional manner; directs calls appropriately, and takes messages.
• Maintains confidentiality of patients at all times.
• Sensitivity and willingness to interact with persons of various social, cultural, economic, and educational backgrounds.
• Skills in teaching or assisting with activities of daily living helpful.
• Ability to work independently and as part of a team and be flexible with scheduling variations.
• Good judgment, problem solving, and decision-making skills.
• Maintains accurate account of time work and completes rest-period breaks according to hospital policy.
• Ability to work in a fast-paced, expanding environment.

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401k Retirement Plan
• Healthcare Spending Account
• Life Insurance
  (Supplemental Life, Term and Universal plans are also available)
• Short and Long-Term Disability
  (with additional buy-in opportunities)
• PTO Plan with Holiday Premium Pay
• Discounted Cafeteria Meal Plan
• Tuition Reimbursement