Guest Service Representative

Pa-Lancaster-mid

OtherGuest Services Representative

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Quick Summary

Key Responsibilities

Greeting our guests with a warm smile, answer questions about our daily baked goods, and assist them with retail selections.

Technical Tools

OtherGuest Services Representative

Benefits:

Free uniforms
Employee discounts
Flexible schedule
Free food & snacks

About Us:
At Nothing Bundt Cakes, we take pride in baking fresh goods daily and serving as a warm, welcoming gathering place for our local neighborhood. We believe that great customer service comes from a place of life experience, patience, and a genuine love for people. We are looking for dependable, friendly individuals to join our retail and front-of-house team.

What We Offer (Why You’ll Love Working Here):

Predictable & Stable Scheduling: No late nights. We offer consistent morning or mid-day shifts that fit cleanly around your personal routine or family time.
A Welcoming, Low-Stress Culture: Work in a clean, positive environment filled with the smell of fresh pastry and friendly neighborhood regulars.
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Sweet Perks: Enjoy a generous employee discount on all baked goods and retail items. Snacks and drinks provided in the back of bakery.

What You Will Do:

Greeting our guests with a warm smile, answer questions about our daily baked goods, and assist them with retail selections.
Handle straightforward transactions using our easy-to-learn touch-screen point-of-sale system.
Keep our retail shelves and front counters clean, organized, and inviting.

What We Are Looking For:

Reliability and Warmth: A history of being dependable and a natural comfort when chatting with community members.
Team Spirit: A supportive, positive attitude toward coworkers and guests alike.
Basic Comfort with Tech: Willingness to learn our digital register (we make it simple to learn!).
Physical Comfort: Ability to stand for shifts of 5-6 hours and lift light trays (up to 10-15lbs).