Applications Analyst I - Ambulatory/Beacon

3 Locationsmid

Other

1 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Assist in designing, documenting, configuring, implementing and testing software/application solutions. Works to resolve routine system incidents and requests in a timely manner for assigned tickets,

Technical Tools

Other

$35.10 - $54.41 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Applications Analyst I - Ambulatory/Beacon
Location: Skokie, IL or Warrenville, IL or Arlington Heights, IL
Full Time
Hours: Monday-Friday, 8:00am - 4:30pm
Hybrid Position

Responsibilities

~1 min read

→Assist in designing, documenting, configuring, implementing and testing software/application solutions.
→Works to resolve routine system incidents and requests in a timely manner for assigned tickets, escalating to senior members for support when needed.
→Participates in vendor calls on issues/upgrades.
→Participates in function and unit testing of software/application solutions and contributes to the continuous improvement of processes.
→Prepare documentation, tip sheets and reports related to projects following established procedures.
→Participate in integrated workgroups/projects.
→Stay up to date on the latest trends and innovations in relevant technologies.
→Other duties as assigned

→Education: Associates degree in computer science, business management or related field.
→Experience: One (1) or more years of experience relevant to portfolio of responsibility in a healthcare setting.
→One of the following areas of exposure: Epic Ambulatory, Epic Beacon.
→Working knowledge of project management methodologies, agile development, SDLC, ITIL.
→Unique or Preferred Skills:
→Able to communicate clearly and effectively to a variety of customers.
→Possess good verbal, written and customer service skills.
→Must have the ability to work independently or in a team setting.
→Uses logic and critical thinking to problem solve.
→Understanding of analytical and troubleshooting skills.
→Ability to quickly learn new technology and build upon knowledge to advance to more complex concepts.
→Embraces a culture of continuous improvement
→Good Microsoft Office skills