Systems Administration Specialist

Req ID: 369517 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Administration Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN). # RR grade and required Relevant Technical experience NTT Ltd. | NTT Data | Minimum Relevant Exp. | Location ---|---|---|--- L3 | G8 | 5+ years | India L3 | G9 | 7+ years | India L4 | G10 | 9+ years | India L4 | G11 | 11+ years | India L5 | G12 | 14+ years | India L6 | G13 | 16+ years | India # Middleware – API Management & Messaging Integration Engineer Role Summary The API Management & Messaging Integration Engineer is responsible for the administration, stability, automation, and operational support of enterprise integration platforms, including IBM API Connect (APIC), RedHat AMQ, and HiveMQ. This role ensures secure, highly available, scalable, and resilient API and messaging services across multi‑data center environments. Responsibilities include platform design support, installation, configuration, patching, performance tuning, monitoring, certificate management, business continuity planning, and 24×7 operational support. The role works closely with application, architecture, infrastructure, and security teams to deliver reliable integration services aligned to enterprise standards and service level agreements. ## IBM API Connect (APIC) – Responsibilities * Perform systems analysis and support the design of enterprise API hosting architectures. * Design and implement moderate to highly complex API hosting solutions using IBM API Connect. * Implement moderate to complex platform changes in accordance with documented requirements and change processes. * Perform ongoing maintenance, patching, upgrades, and operational support of API Connect environments. * Design, document, and maintain API platform business continuity and disaster recovery plans. * Manage capacity trending, rightsizing recommendations, workload optimization policies, and alerting using DataPower Operational Dashboard (DPOD). * Provide proactive monitoring and alerting using OpsView Monitoring. * Assist in managing operational tasks and project deliverables to ensure SLA compliance. * Respond to support requests and incidents, enabling timely resolution or escalation within defined SLAs. * Perform problem analysis and root cause investigations to prevent recurrence. * Provide 24×7×365 production support for API management platforms. * Support emerging API technologies, governance models, and platform enhancements. ## IBM API Connect (APIC) – Technical Skills * Install, configure, patch, and upgrade IBM API Connect infrastructure. * Maintain and support API Connect components including Management, Gateway, Analytics, and Developer Portal. * Administer IBM API Connect platforms on Linux / Ubuntu. * Strong understanding of API hosting patterns, catalogs, and API lifecycle management. * Knowledge of API security including TLS encryption, certificates, and access controls. * Experience with platform performance tuning and capacity optimization. * Automation experience using Ansible and scripting languages such as Python and Shell. * Familiarity with automation and development tools including CP‑Ansible, C#, and shell scripting. ## RedHat AMQ & HiveMQ – Responsibilities * Manage high‑performance messaging and integration solutions utilizing RedHat AMQ and HiveMQ. * Install and configure RedHat AMQ brokers on RHEL 9 Linux servers. * Install and configure HiveMQ brokers on RHEL 9 Linux and Windows Server platforms. * Perform AMQ and HiveMQ patching, upgrades, and maintenance using Ansible automation. * Provide 24×7 hotline and on‑call support, including weekends and holidays. * Support broker testing, validation, and troubleshooting in collaboration with application teams. * Monitor messaging environment performance and perform tuning for optimal throughput and reliability. * Create and maintain application‑specific Grafana dashboards for messaging telemetry. * Collaborate with infrastructure, application, security, and architecture teams. * Independently execute special assignments and continuous improvement initiatives. * Address and remediate security vulnerabilities associated with vendor messaging products. * Manage SSL/TLS certificates and ensure timely renewal prior to expiry. * Maintain and support custom Java/MySQL‑based broker alerting solutions. ## RedHat AMQ & HiveMQ – Qualifications and Core Skills * Hands‑on experience administering RedHat AMQ 7 (Artemis). * Hands‑on experience administering HiveMQ and supporting IoT messaging use cases. * Moderate understanding of RedHat Linux system administration and command‑line utilities. * Basic Windows and Windows Server administration skills. * Experience designing and maintaining Grafana dashboards. * Experience working with MySQL databases and tables. * Experience executing and maintaining Ansible playbooks. * Basic experience building automation solutions using scripting or configuration management tools. * Core skills include AMQ administration, HiveMQ administration, Linux scripting, Ansible automation, Java, Jython, and MySQL. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.