The New York Immigration Coalition (NYIC)

• →In collaboration with the Director of Community Programming, develop and implement a strategic plan for the NYC CIB with clear and achievable goals, ensuring alignment with the organization's mission goals.
• →Oversee the daily operations of the NYC CIB, including the recruitment, training, dispatch, and supervision of interpreters.
• →Manage two Program Associates to support the daily operations of the program including the CIB training program, dispatch system, databases and other systems needed for the program to function smoothly.
• →Collaborate with partner organizations, government agencies, and community groups to identify and address language access needs.
• →Monitor and evaluate program effectiveness, making adjustments as necessary to improve service delivery.
• →Monitor the CIB's project budget with support from the Finance department.
• →Ensure compliance with all relevant laws concerning language access, regulations, and standards for interpreter services.
• →Work with the Development Team to prepare quarterly reports on program performance.
• →Work with the Membership and Capacity Building team to design and deliver educational components that support member engagement on a region, or local level.
• →Establish and maintain relations with community organizations, government agencies, and other stakeholders.
• →Represent the NYC Community Interpreter Bank at public events, meetings, and conferences.
• →Supervise. develop, and manage the performance of the two Program Associates, setting clear expectations, building on each team member's strengths, and holding their work to consistent standard.
• →Other duties and special projects as assigned.
• →Occasionally moves or carries materials weighing 50 pounds or less.

• 2-4 years of experience in program management, preferably in a nonprofit or community-based setting.
• Proven experience in managing interpreter services or similar programs.
• Excellent project management, organizational, and communications skills.
• Strong knowledge of language access laws, policies, and issues, and advocacy for language justice is required.
• Ability to work collaboratively with diverse communities and stakeholders with excellent cultural competency.
• Proficiency with Salesforce, Google Workspace, Asana, or other project management and CRM software.
• Proficiency in multiple language is a plus.
• Advocate for the CIB's resources needs, track where program demand exceeds capacity, bring that to the Development team and to NYIC leadership, and supply the program narrative, outcomes data, and partner context that proposals and funder reports draw on.
• Commitment to the mission of the New York Immigration Coalition.

Must be legally authorized to work in the United States for any employer.

In additional to competitive salary, NYIC offers a full benefit plan, unlimited vacation time, paid sick leave, and pretax benefits.

*The NYIC has a transparent and equitable salary structure. Starting salaries for each position are set in advance with no room for negotion.

To Apply: Interested candidates should submit a resume and a cover letter through Breezy:

Deadline to Apply: Application will be reviewed on a rolling basis, and we are looking for someone to begin as soon as possible.

All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, immigration status or citizenship, sex, age, disability or marital status.