Sales Development Representative - Temporary/Part-Time

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.

This is a temporary/part-time inside sales role. The Sales Development Representative (SDR) promotes Octave Therapy's behavioral health services to primary care physicians and psychiatry practices. This inside sales role drives patient referrals, builds provider relationships, and expands Octave's reach in markets not covered by field-based Outreach Managers. 

• →Sales Execution
• →Make outbound calls to providers in whitespace markets not covered by field-based Outreach Managers
• →Manage inbound requests from healthcare providers interested in Octave's services
• →Conduct virtual presentations that educate physicians and staff on Octave's care model, outcomes data, and patient benefits
• →Overcome objections and close providers on establishing Octave as their preferred behavioral health referral partner
• →Meet assigned referral targets and complete required virtual sales activities to drive leads and conversions
• →Account Development
• →Build a deep understanding of Octave's services to clearly communicate our value proposition: outcomes data, measurement-based care, in-network access, and patient experience
• →Collaborate with providers to understand their patient needs and align Octave's services accordingly
• →Gather provider feedback and share insights with internal teams to improve services and messaging
• →Pipeline Management
• →Maintain an organized pipeline and track all outreach in CRM, updating activity within 48 hours
• →Partner with the marketing team to create repeatable, scalable processes for referrals
• →Leverage AI tools as a core part of daily work (drafting, research, iteration) to improve efficiency, quality, and decision-making

• 2-4 years in behavioral health outreach, business development, or healthcare-related sales or support role
• Experience engaging healthcare providers or medical office staff
• Proven ability to manage a pipeline, meet activity targets, and work in a CRM (HubSpot or Salesforce)

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate  information on company provided laptop. 
• Move up to 10 pounds on occasion. 

Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.