Retail Team Lead - NYC

Description:
Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS^TM  Experience, and Hershey Super Sweet Adventure.  We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.

Job Summary:
OGX is seeking Retail Team Leads to assist with overseeing The FRIENDS^TM  Experience - NYC Retail Team and maintaining retail and photo elements of the experience while also preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has the “Guest first” attitude. 

This part time position pays $21.00 per hour.

Responsibilities:

• Works with the Guest Experience Team Leads to ensure overall Guest satisfaction
• Ensure theming related to the attraction is maintained
• Maintain cleanliness of the retail area including sweeping floors, wiping down, and removing trash
• Complete Opening/Closing Checklists
• Assign and reconcile cash drawers
• Assist Team Members as needed
• Delegate responsibilities to ensure location is clean, stocked and “show ready”
• Direct Team and follow up on assigned tasks
• Work with Guests to correct issues and ensure satisfaction
• Oversee and assist with photo purchases and customization
• Schedule repairs and maintenance to resolve swiftly and effectively
• Additional duties as assigned

Requirements:

• Must be able to remain in a stationary standing position more than 65% of the time
• Must be able to move about within the retail area
• Must be able to commit to a minimum of three shifts, one of which must be on a weekend day
• Constantly positions self to clean and maintain area 
• Regularly operates photo equipment and cash registers
• Frequently lifts and moves items / equipment weighing up to 50 pounds
• Able to work a variable schedule including nights, weekends, and holidays

Your strengths include:

• Exceptional communication skills
• Organized and detail oriented
• Ability to multitask
• Reliable proactive team player

Your experience:

• High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
• Previous experience in a retail environment
• Knowledge of cash handling 
• 6 months in a leadership role