Computer Specialist I - Senior Computer Specialist II AS8145

OSU-Stillwater

Julie Edmondson, rjuliee@osufpp.org

Monday through Friday, 8:00am-5:00pm. 1 hour lunch break.

Regular Continuous/Until Further Notice

$16.21 - $28.50

Hourly

For full consideration, please include a resume, cover letter and contact information for three professional references.

Fire Protection Publications is a mission-driven, values-based organization dedicated to the production of high-quality educational content for the international community of firefighters and first responders. The person in this role will be responsible for duties pertaining to IT for Fire Protection Publications.

As a Computer Specialist I - Sr II, you will:

• →Provide on-site and remote end-user support for hardware and software issues, including setting up new workstations and applications, and offering user training and documentation.
• →Research, recommend, and acquire hardware, software, and services in collaboration with vendors and OSU Purchasing, while managing software licenses, subscriptions, and hardware purchases.
• →Oversee identity management by creating and maintaining user accounts for networks, cloud services, and email, ensuring proper configurations for new and existing employees.
• →Maintain comprehensive documentation of IT procedures, equipment, and licenses.
• →Maintain and update the front-end presentation and functionality of the IFSTA and IFSJLM websites, collaborating with the maintenance team for testing and managing web updates.
• →Develop and deliver training programs for FPP staff on technology systems.
• →Provide IT support to International Fire Service Training Association (IFSTA) and its bi-annual conference (as needed).
• →Other Duties as assigned

• Full-time position 
• Compensation for this position will be based on the work experience, skills and abilities the selected candidate brings to the position.
• Comprehensive benefits packages including health, retirement, wellness programs, and more. Learn more: OSU Employee Benefits
• This position requires the physical ability to lift up to 50 pounds occasionally.

Together, we work hard to bring our organizational values to life. If you have a knack for service, quality, integrity, collaboration, please don’t hesitate to apply. View our Mission and Values here.

For Additional information on this position, please see our job listings at: ifsta.org

• High School/GED (degree must be conferred on or before agreed upon start date)

• Computer Specialist I:

  • Bachelor’s degree and one year of related experience OR
  • High school and six years related experience 
  • Excellent communication and interpersonal skills

  Computer Specialist II: 

  • Bachelor’s degree and three years of related experience OR
  • High school and eight years related experience 
  • Working knowledge of setting up and maintaining computer systems and servers including configuration
  • Excellent communication and interpersonal skills

  Computer Specialist III: 

  • Bachelor’s degree and five years of related experience OR
  • High school and ten years related experience 
  • Detailed knowledge of setting up and maintaining computer systems and servers including configuration
  • Demonstrated leadership experience
  • Excellent communication and interpersonal skills

  Senior Computer Specialist I: 

  • Bachelor’s degree and seven years of related experience
  • Demonstrated leadership skills
  • Excellent communication and interpersonal skills

  Senior Computer Specialist II: 

  • Bachelor’s degree plus 10 years related experience or master’s degree and 8 years related experience
  • Demonstrated leadership skills
  • Excellent communication and interpersonal skills

Post-secondary education may substitute for years of required experience.

• Bachelors
  • Computer Science, Technology, or Business

• Excellent oral and written communications skills.
• Excellent interpersonal skills.
• Strong customer service skills
• Ability to work independently and in teams.
• Strong problem solving skills.
• Ability to analyze technical information and develop workable solutions.
• Ability to coordinate budget preparation and other administrative duties.
• Ability to provide project management.
• Knowledge in the area of PC hardware & software deployment, troubleshooting and maintenance.
• This position requires the physical ability to lift up to 50 pounds occasionally.

• Experience troubleshooting hardware, OS (Windows/Mac), peripheral equipment, and remote desktop tools for local and remote users.
• Proficiency in Active Directory or Google Workspace for provisioning user accounts, permissions, and email configuration.
• Ability to manage IT inventory, software licenses, subscriptions, vendor relationships, and purchasing workflows.
• Knowledge in management and updating a Content Management System (CMS) such as WordPress and Drupal.

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