Director Institutional Research and Analytics 331997

OSU-Oklahoma City

Jennifer Dennis, jennifer.j.dennis@okstate.edu

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Regular Continuous/Until Further Notice

Commensurate with education and experience

For full consideration, please include a resume, cover letter and contact information for three professional references.

The Director of Institutional Research and Analytics reports directly to the Assistant Vice President. The Director provides leadership and strategic direction for institutional research, planning, and program assessment for OSU-OKC, aligning all efforts with the institution’s mission and strategic goals. This role champions student-focused, accountability-driven initiatives that promote continuous quality improvement and sustainable institutional growth. This position will develop and oversee research methodologies that deliver actionable insights and outcome-based metrics to support evidence-informed decision-making and enhance institutional performance. Collaborating with a diverse range of stakeholders, the Director ensures that data-driven results are integrated into planning processes and ongoing improvement strategies. Key responsibilities include producing and disseminating descriptive and analytical reports related to academic and administrative programs, accreditation, institutional effectiveness, outcomes assessment, program review, and mandated reporting at the local, state, and federal levels.

• Master’s degree preferred in data analytics, computer information management, business information or a related field.
• Three years of experience with Enterprise Resource Planning (ERP) solutions or Student Information Systems, such as Ellucian Banner or Oracle PeopleSoft.
• Experience with data warehouse and dissemination technologies, such as SAS, Cognos, Tableau, and/or Excel.
• Experience with writing SQL using administrative tools, such as SQL Developer, SQL Server Management Studio, and/or Cognos Native SQL.
• Experience in developing institutional data, analysis and modeling that supports the mission and data reporting requirements in a timely manner, ensuring proactive management, prioritization, escalation and communication.

• Duties require extended periods of sitting, talking and listening.
• Duties require extensive use of computers, telephones and other office equipment.
• Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.

Bachelor’s degree in data science, management information systems, information studies, visual science, computer information systems or related discipline from an accredited college or university required. A bachelor’s degree in any field with relevant work experience in higher education will also be considered. 

• Minimum of five (5) or more years of progressively responsible experience in institutional research, institutional effectiveness, enrollment analytics, or higher education data analysis.
• Experience with federal, state, and accreditation reporting, including IPEDS
• Experience working collaboratively with academic affairs, student affairs, enrollment management, finance, and information technology.

• Demonstrated expertise in postsecondary data systems (e.g., SIS, data warehouses, IPEDS tools) and data visualization and reporting tools (e.g., dashboards, BI platforms)
• Working knowledge of regional accreditation standards and their relationship to data, assessment, and student outcomes
• Exemplifies professionalism and positivity through appearance, conduct, and attitude at all times.
• Demonstrated ability to lead and collaborate effectively within dynamic, cross-functional teams.
• Fundamental understanding of programming/coding logic and processes
• Knowledge of the principles and practices pertaining to education program compliance and continuous improvement including experience in enterprise class business intelligence and analytics tools and reporting.
• Fundamental understanding of Cloud-based services and technologies.
• Excellent analytical skills: analyze large amounts of data, facts, figures and report critical findings, conclusions, and trends to internal and external stakeholders.
• Work collaboratively to develop and maintain high-quality institutional data initiatives.
• Well-developed organizational and project planning with a high degree of initiative.
• Ability to handle multiple tasks and prioritize effectively with high degree of accuracy and attention to detail.
• Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with students, faculty, staff and community partners.
• Proven ability to take initiative and work autonomously while effectively collaborating in a team-oriented environment.
• High degree of initiative to work independently and to also collaborate in a team environment.
• Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
• Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.
• Flexible, innovative, and self-motivated with a strong sense of initiative and adaptability.

• Must be able to work flexible hours to include some nights and weekends.
• Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.
• Travel may be required.

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