Senior Manager, Recruiting Operations

• Design and continuously improve scalable, global recruiting processes that enable high-quality hiring at speed
• Design and implement a recruiting coordination process that's scalable and efficient 
• Identify friction points across the hiring lifecycle and drive process improvements that increase efficiency and consistency
• Establish clear operating rhythms, SLAs, and performance standards across recruiting teams
• Lead change management efforts to roll out new processes and ensure adoption across regions and functions

• Build and deliver onboarding and enablement programs for recruiters and hiring managers to improve hiring effectiveness
• Develop frameworks for structured interviewing, evaluation quality, and consistent decision-making
• Create playbooks, training, and best practices that elevate hiring manager capability and interviewer performance
• Partner with TA leadership to reinforce high standards for candidate experience and hiring outcomes

• Define and track key recruiting metrics (e.g., time-to-fill, pipeline health, conversion rates, interviewer effectiveness)
• Translate data into actionable insights that improve team performance and inform decision-making
• Partner with Finance and TA leadership on hiring forecasts, capacity planning, and performance analysis
• Build reporting frameworks that bring visibility and accountability to hiring outcomes

• Partner closely with Talent Acquisition, People, Finance, and business leaders to align on hiring priorities and execution
• Collaborate with systems and IT partners to ensure tools effectively support recruiting workflows (without owning the systems directly)
• Act as a connective layer between strategy and execution, ensuring hiring goals translate into operational outcomes

• Build, lead, and develop a high-performing Recruiting Operations team
• Drive consistency and operational excellence across global recruiting teams
• Serve as a strategic partner to TA leadership on performance, process improvements, and scaling the function
• Create a culture of continuous improvement, accountability, and data-driven decision-making

• 8+ years of experience in Recruiting Operations, Talent Operations, or related roles.
• Proven track record of improving recruiting processes and driving operational excellence at scale.
• Strong experience with recruiting metrics, analytics, and performance management.
• Experience building enablement programs and improving hiring manager and interviewer effectiveness.
• Excellent stakeholder management and cross-functional collaboration skills.
• Strong program management and change management capabilities.
• A practical, data-driven mindset with a focus on execution and outcomes.

• Supporting Your Well-Being 
• Driving Social Impact 
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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