VIP Relationship Manager, NEA

Northeast AsiaRemotemid

OtherVip Relationship Manager

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Quick Summary

Overview

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet,

Technical Tools

OtherVip Relationship Manager

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Role

~1 min read

This role offers the chance to drive OKX’s growth in high-value markets while building long-term relationships with influential clients. You will play a key part in shaping our VIP strategy, helping to expand OKX’s footprint across the local market.

Responsibilities

~1 min read

→Manage relationships with VIP clients in the local market
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Cultivate and strengthen relationships with existing clients through consistent communication and rapport-building efforts.
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Develop and implement customer service processes and systems, including management rules and monitoring of key customer status.
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Analyze client behavior to identify unspoken needs and prepare key customer analysis reports.
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Collaborate with stakeholders across departments to deliver optimal service solutions and experiences.
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Drive growth of potential clients through product offerings, offline marketing activities, events, and campaigns.
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Partner with marketing teams to enhance brand awareness and drive leads and conversions among VIP tiers.
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Maintain accurate data and information for weekly updates and analysis.

4+ years of experience in sales and client services functions within the international financial sector, preferably in banking or investments.
Proven track record of managing client portfolios including institutional clients, high net-worth individuals, and private bank customers.
Experience working with trading platforms or exchanges is highly advantageous.
Strong communication and written skills in both English and Vietnamese to effectively communicate with Vietnamese-speaking stakeholders in the local market.
Ability to thrive under pressure and meet tight deadlines while maintaining excellent multitasking skills

What We Offer

~1 min read

✓Competitive total compensation package

✓L&D programs and Education subsidy for employees' growth and development

✓Various team building programs and company events

✓More that we love to tell you along the process!

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

Same as job location

Listing Details

Posted: May 7, 2026
First seen: May 7, 2026
Last seen: May 7, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 76%
Scored at: May 7, 2026

Signal breakdown

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Okx

greenhouse

OKX is a global cryptocurrency exchange and Web3 technology company, offering trading, wallet services, and access to decentralized finance. Founded in 2017, it serves millions of users in over 100 countries.

Employees

5k+

Founded

2017

Domain

Jobs

External application · ~5 min on Okx's site

Please let Okx know you found this job on Jobera.