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Customer Service Admin Support

NetherlandsNetherlands·Central Post - Rotterdammid
OtherCustomer Service
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Quick Summary

Key Responsibilities

Manage and process invoicing for Olenex Heavy and third‑party locations, including extra costs and re‑invoicing Handle customer requests related to orders, invoices, credits,

Technical Tools
OtherCustomer Service

At Olenex, we supply a broad portfolio of high-quality edible oils and fats to customers worldwide. With thirteen strategically located refineries across Europe, we produce a wide range of liquid and tropical oils. Our team of specialists works closely with both food and non-food producers to deliver tailor-made ingredients that meet specific needs.

Beyond production, we are active in trading and sourcing raw materials to strengthen our offering in the oil and fats industry. Sustainability and fair trade are at the heart of what we do. Through our #SharedResponsibility initiative, we build integral partnerships and work toward a 100% sustainable supply chain.

 

We also believe in investing in our people. At Olenex, you’ll find opportunities for career development, training, and contribution within a dynamic and challenging environment where your impact truly matters.

You are an experienced and structured Customer Service professional who ensures accuracy, reliability, and continuity across order handling and financial administration. You support core business operations by managing invoicing, data, and reporting while acting as a trusted point of contact for customers and internal stakeholders. In this role, your drive quality, stability, and process improvement across our customer service operations.

Responsibilities

~1 min read

  • →
  • Ensure accurate financial records, smooth month‑end closures, and reporting quality

  • Create Certificates of Origin and NVWA statements

  • Contribute to process streamlining and productivity improvements

  • Support end‑to‑end order handling activities

  • Strong attention to detail and accuracy in data, invoicing, and reporting

  • Ability to communicate clearly and professionally with customers and internal stakeholders

  • Fluency in English (Dutch is a plus!)

  • What We Offer

    ~1 min read
    ✓Enthusiastic colleagues from around the world
    ✓Competitive salary and multiple development options
    ✓13th-month salary
    ✓30 days of annual leave
    ✓Pension scheme fully paid by Olenex
    ✓One home office day per week
    ✓Working-from-home allowance
    ✓Discounts on health insurance and fitness

    Location & Eligibility

    Where is the job
    Central Post - Rotterdam, Netherlands
    On-site at the office
    Who can apply
    Open to applicants worldwide

    Listing Details

    First seen
    September 25, 2026
    Last seen
    September 30, 2026

    Posting Health

    Days active
    5
    Repost count
    1
    Trust Level
    27%
    Scored at
    October 1, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Customer Service Admin Support