Global Programme Director

• →Lead medium-to-complex global programmes, maintaining alignment to strategic goals, financial targets, and client expectations throughout
• →Develop and drive programme vision — managing organisational change and delivering integrated outcomes across studios, functions, and geographies
• →Hold full accountability for delivery health: governance, risk management, issue resolution, and stakeholder coordination across concurrent workstreams
• →Establish and track KPIs; produce regular programme status reports covering risks, issues, and performance metrics; implement corrective actions as needed
• →Lead enterprise-scale transformation programmes centred on technology, people, and process — mapping dependencies, managing timelines, and ensuring nothing falls between workstreams

• Hold full accountability for account gross profit, including all approvals that affect GP: resourcing decisions, freelancers, expenses, and ad hoc cost requirements
• Build complex scenario plans across multiple brands and regions, modelling the impact of tools, technology, and commercial decisions on programme performance
• Create and manage Corrective Action Plans to protect GP targets; make strategic adjustments to people and cost base as required
• Present revenue forecasting and financial performance to COO, SVP, and executive stakeholders; secure business approvals on decisions with financial implications
• Drive cost efficiency across tightly resourced teams — identifying and implementing appropriate levers without compromising output quality

• Develop deep fluency across OLIVER and BTG technology and services, including delivery platforms, automation tools, and AI
• Lead senior-level client conversations on technical solutions — knowing when to resolve directly and when to bring in specialist expertise
• Design solutions that integrate commercial thinking, people resources, and technology to meet client needs at scale
• Partner with the Senior Leadership Team on solution packaging and client proposals

• Oversee resource scheduling and utilisation across account portfolios, ensuring people are deployed efficiently and workloads are balanced across the wider OLIVER network
• Work with Client Services and Resource Management on pipeline planning to ensure team structure is correctly sized and skilled at each stage of delivery
• Ensure clear RACI frameworks are in place across all disciplines; confirm reporting lines and accountabilities are understood across the programme
• Build and develop programme teams — providing leadership, mentoring, and structured feedback that raises capability and performance at every level

• A strong track record of leading global programme delivery across large-scale, multi-studio account portfolios in complex organisational environments.
• Ideally Advertising/ Marketing industry experience 
• Deep expertise in programme and project management — including governance, risk management, delivery health, and stakeholder coordination across multiple concurrent workstreams.
• Advanced commercial acumen — experience managing large-scale budgets with direct accountability for gross profit, revenue forecasting, and financial performance reporting to executive stakeholders.
• Executive-level client partnership experience — building and sustaining trusted relationships with senior clients, managing escalations, and leading strategic conversations with confidence.
• Proven ability to lead and develop large, geographically distributed teams — creating accountability, clarity, and high performance across diverse disciplines.
• Experience leading enterprise-scale transformation programmes centred on technology, people, and process change.
• Fluency with delivery management platforms and operational tools, including Agile and scrum methodologies. Familiarity with automation and AI platforms is a strong advantage.
• Ability to design commercially viable solutions that integrate people, technology, and process — and to partner with senior leadership on how those solutions are packaged and communicated to clients.
• A clear track record of meeting and protecting GP targets across complex, multi-region accounts, including experience presenting financial performance and forecasting to COO and SVP-level stakeholders.

• Strategic integration of AI and automation across programme delivery and studio operations — identifying where these tools create measurable efficiency and quality gains
• Experience setting AI governance and quality standards at programme or studio level, ensuring responsible and effective adoption across teams
• Track record of developing AI capability across multiple teams and disciplines, embedding new ways of working into programme operations and client delivery
• Agentic leadership for complex, multi-stakeholder business challenges — systematic and goal-oriented in approach to problem-solving at scale
• Thought leadership on AI's evolving role in agency operations, contributing to best practice internally and with clients

• Experience managing programme-level budgets at significant scale, with accountability for gross profit, scenario planning, corrective action planning, and strategic cost management
• Confidence presenting budget performance and financial forecasting to senior and executive stakeholders

Qualifications: Formal qualifications are welcome but not required. Equivalent experience counts — gained through work, study, or professional development.

If you're excited about where OLIVER is heading and don't meet every point above, we still encourage you to get in touch.