Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions and data enable brands to do more with less and make every guest feel like a regular.
We are seeking a highly organized and execution-focused Sr. Event Marketing Coordinator to lead, plan, strategize, and deliver integrated online and offline marketing events, including webinars, quarterly release campaigns, industry events, and our flagship customer conference.
This individual will play a critical role in driving cross-functional alignment, managing and owning timelines, coordinating vendors, and ensuring seamless execution of high-impact marketing programs. The role reports to the Head of Product Marketing and partners closely with DemandGen and Brand Marketing.
This is a non-exempt position where you can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
Lead the orchestration and execution of virtual events, webinars, industry events, and customer conferences
Manage integrated campaigns for quarterly product releases and release activations across product and GTM functions
Act as the central point of project coordination across marketing, sales, product marketing, and external vendors
Support internal and external communication to ensure all stakeholders are aligned on timelines, deliverables, and expectations
Oversee logistics, including scheduling, asset tracking, vendor coordination, invoice management, and event execution details
Developing and monitoring project progress, identifying risks, and ensuring deadlines are met
Manage post-event and campaign reporting by coordinating data collection and stakeholder feedback
Program & Campaign Execution
Create and develop detailed project playbooks with timelines, milestones, and dependencies
Execution of webinars, release orchestration, and virtual events
Develop and execute customer communications around events, product updates, and release engagements
Provide end-to-end support for industry events and trade shows (logistics, materials, vendor coordination)
Planning and execution support for the annual customer conferenceCross-Functional Coordination
Alignment across demand generation, product marketing, brand, sales, partnership teams, and external partners
Regular project status updates and stakeholder communications
Clear documentation of roles, responsibilities, and deadlines
Cross-Functional Coordination
Drive alignment across demand generation, product marketing, brand, sales, partnership teams, and external partners
Regular project status updates and stakeholder communications
Clear documentation of roles, responsibilities, and deadlines
Vendor & Budget Management
Coordination with external vendors (event agencies, platforms, production teams, etc.)
Tracking deliverables and ensuring vendor timelines are met
Supporting budget tracking and invoice coordination
3+ years of experience in project management, marketing coordination, or event execution (preferably in B2B SaaS or tech)
Strong project management, organizational, communication, and time management skills with the ability to manage multiple projects simultaneously
Experience supporting and running webinars, virtual events, and/or tradeshows
Experience supporting and running large-scale events or customer conferences
Excellent communication skills, both written and verbal
Experience executing customer marketing and customer communications
Ability to work cross-functionally and manage multiple stakeholders
Detail-oriented with strong follow-through and problem-solving abilities
Comfortable working in a fast-paced, deadline-driven environment
Familiarity with marketing automation, webinar, and project management platforms (e.g., HubSpot, Optimizely, Zuddl, CVENT)
Experience in B2B SaaS, especially in restaurant technology, payments, or marketing platforms strongly preferred
Core understanding of demand generation and campaign strategy is strongly preferred
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