E-Commerce Manager

At Olsam, we are on a mission to grow brands and develop products that customers love, trust, and value.  We specialize in acquiring and scaling category-leading brands, unlocking their full potential by expanding them across international marketplaces and channels, streamlining operations, and driving product innovation.  

With a fantastic team across four continents and 15 nationalities, we bring together over 50 years of e-commerce expertise. We’re not just building brands, we’re shaping the future of global consumer goods. We are looking for ambitious, driven individuals to be part of it. Ready to make an impact? Let’s talk. 

We are seeking a commercially driven, hands-on eCommerce Manager to lead the execution and growth of our direct-to-consumer digital commerce channel within the beauty and personal care space. This role is responsible for delivering profitable online revenue growth through strong digital trading, site and platform optimisation, performance marketing effectiveness, CRM optimisation, and continuous improvement of the customer journey. 

Working closely with Brand, Creative, Product, and Growth teams, you will own the day-to-day trading performance of our DTC channel while shaping the optimisation roadmap across acquisition, conversion, and retention. You will also manage key platform and agency partners, ensuring our digital ecosystem is set up to scale. 

This is a high-impact role suited to someone who thrives in a fast-moving, entrepreneurial environment and enjoys balancing strategic thinking with hands-on execution.  

• Proven experience managing e-commerce channels within beauty, skincare, personal care, or adjacent consumer categories. 

• Strong commercial mindset with a track record of delivering online revenue growth in a DTC environment. 

• Hands-on experience managing Shopify storefronts, apps, and trading execution. 

• Strong lifecycle marketing experience using Klaviyo or comparable CRM platforms. 

• Solid understanding of performance marketing metrics including CAC, ROAS, and LTV. 

• Experience analysing conversion funnels and leading optimisation initiatives. 

• Understanding of managing DTC in a broader digital commerce ecosystem and omni-channel environment, including any trade-offs, promotional principles, etc. 

• Comfortable managing agencies and cross-functional stakeholders in a fast-paced business. 

• Ability to balance strategic thinking with hands-on execution. 

• Strong analytical skills with the ability to translate data into clear commercial actions. 

• Excellent communication and stakeholder management skills.