Senior Accounts Payable Specialist

This is an in-person role in the Toronto, Ontario office. Candidates must be based within a 50-mile commuting distance of the office (240 Richmond Street W) and able to be physically present in the office 4 days a week. 

We’re seeking a highly skilled Senior Accounts Payable Specialist to join our Accounts Payable team as a key partner to the Accounts Payable Manager. This role plays a vital part in ensuring the accuracy, timeliness, and integrity of Accounts Payable operations while supporting the company’s continued growth and scalability. The Senior Specialist works closely with vendors, internal stakeholders, and system partners to resolve complex issues, lead process improvements, and mentor team members—helping the AP function meet and exceed service expectations as the business expands across existing and new markets.

• →Act as the right hand to the Accounts Payable Manager by providing day-to-day operational support, supervising and mentoring team members, and serving as a go-to resource for complex AP questions.
• →Work cross-functionally to leverage AI tools and emerging technologies to improve AP efficiency, scalability, control effectiveness, and the overall vendor and stakeholder experience.
• →Lead and support the implementation of new programs, policies, and procedures by assisting with setup, clearly explaining changes, and training teammates under the guidance of the manager.
• →Lead escalated conversations and resolve complex issues with vendors and cross-functional partners, ensuring timely, effective, and well-communicated resolutions.
• →Perform and oversee core AP functions, including invoice processing, PO matching and balance monitoring, coding review, vendor communications, inbox management, and stakeholder follow-ups for approvals.
• →Support business continuity and team effectiveness by cross-training across AP functions and assisting with special projects and initiatives.
• →Work cross-functionally with the team to identify, prioritize, and implement to incorporate more automation initiatives that improve efficiency and scalability.
• →Perform other duties as required to support Accounts Payable team.

• →7+ years of progressive accounts payable experience with demonstrated ability to handle complex invoices, exceptions, and high-volume workflows with minimal supervision.
• →Passionate about continuous improvement and energized by adopting new tools, processes, and responsibilities.
• →AI curious and a willingness to explore how emerging technology can improve accounts payable processes.
• →Strong organizational skills and consistently high attention to detail, with the ability to manage multiple priorities, shared inboxes, and deadlines while maintaining data integrity and compliance.
• →Proven success working in a fast-growing or evolving business, with the adaptability to support changing processes, systems, and business needs.
• →Excellent written and verbal communication skills, with the ability to clearly and confidently engage vendors, internal stakeholders, and leadership to resolve issues and drive outcomes.
• →Advanced proficiency in Microsoft Office and Google Workspace (Excel, Sheets, Docs, Forms, Gmail), with the ability to work efficiently across multiple financial systems including NetSuite, Ramp and related AP automation tools.
• →Ability to work independently, exercise sound judgment, and take ownership of issues through resolution.
• →Demonstrated ability to project manage, balance competing priorities, meet deadlines, and maintain operational continuity in a dynamic environment.

• NetSuite experience

• Ramp Bill Pay experience

• Experience working with software implementation

• Experience working with homeowner's associations