Residential Services Technician

Are you passionate about providing support to adults living with mental illness in a trauma-informed environment? Do you thrive in a collaborative setting where you can make a difference every day?

Who we are

The Opportunity Alliance has five separate adult residential programs in Portland and South Portland, ME. Each of these programs supports 8 -12 adults at a time. These are

24-hour residential treatment programs, providing a supportive living environment using an integrated health model, recognizing the unique needs of each resident.

What You Will Do

The Residential Services Technician (RST) position provides direct service in the residential group care or transitional living setting.

As a Residential Service Technician, you will play a vital role in supporting the lives of individuals in our program and assisting our dedicated team. Your responsibilities will include:

• Providing residents with general support for daily living activities.
• Supporting treatment goals and ensuring overall safety within the residential setting.
• Maintaining certification as a Mental Health Rehabilitation Technician 1 (MHRT1) and upholding continuous MHRT1 status through required trainings.
• Serving as part of a team of Residential Service Technicians and collaborating with facilities management, the director, and other stakeholders as needed.
• Identifying needs; personal support, watchful oversight, and milieu management
• Assisting in maintaining a clean and sanitary environment for residents.
• Responsible for charts and documentation.

These positions attend weekly or bi-weekly program staff meetings, and participate in other meetings as necessary.     

Work is performed, reviewed, and evaluated under the supervision of the Program Director or Program Coordinator.

• Full-Time
• Part-Time
• Awake/Overnight
• Relief (per diem)

• High School Diploma or equivalent required. Associates or Bachelor’s Degree or equivalent training in mental health preferred. 
• Must become certified as Mental Health Rehabilitation Technician 1 (MHRT1) within 1 year of employment; then maintain required trainings to uphold continuous MHRT1 status. 
• Basic proficiency in Microsoft office preferred.
• Strong communication and conflict resolution skills required.
• Flexible schedule is required.  
• Ability to work in a team environment required.
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must pass CNA registry check
• Must be able to pass pre-employment physical and TB screen. 
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, driving, typing and frequently lift and carry material weighing up to 25 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work.  A good driving record is required.

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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