Crisis Intervention Specialist

The Opportunity Alliance (TOA) is hiring full-time Crisis Intervention Specialists to join our Mobile Crisis Response & Outreach Program!

• →Respond to and support adults, children, and families in mental health crises
• →Engage, de-escalate, assess needs, and develop collaborative action steps
• →Provide direct service and intervention in person, by phone, or through electronic media

The person in this position attends staff meetings as needed to ensure continuity of care, participates in other meetings as needed, establishes and maintains positive work relationships, engages fully as a member of the team, proactively demonstrates constructive conflict resolution skills and employs helpful self-care tools that recognize and safely attend to issues of secondary traumatization. 

All work is performed with the goal and intention of maintaining a trauma-informed, trauma sensitive, and recovery-oriented framework.

• Passion for helping others
• Associate degree or higher
• Proficiency with technology
• Must be able to successfully pass a criminal background check
• Driver’s license and a vehicle - A good driving record is required. 
• No experience necessary – we provide full training!

• Portland, ME (Cumberland County)
• In-office and community work with some potential for remote work

• Full-time, 40 hours/week
• Some evenings and weekends required

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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