ProdOps & Support Engineer

We are looking for a talented and data-driven ProdOps and Support Engineer – an energetic self-starter and problem-solver with outstanding technical skills, and interested in growing and learning from the best.

• →Monitor, maintain and support Optimove’s production environment.
• →A key person for integration projects and requests from customers (data and application-oriented).
• →Investigate and debug ETL processes.
• →Conduct data QA and analysis (Snowflake, MsSQL, BigQuery).
• →Perform configuration management.
• →Create robust and scalable processes.
• →Communicate directly with customers to solve technical issues.

• Outstanding technical skills.
• Experience with SQL.
• Fast learner looking to be exposed to, and to work with, new technologies.
• Strong interpersonal and communication skills.
• Team player with self-learning and problem-solving abilities.
• Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to follow through on tasks.
• You should be able to talk about technology, even with non-technical people in a clear and coherent way.
• Ability to learn quickly in a fast-pasted environment, and come up with creative ideas for improvements.
• Technologies fascinate you – you must be familiar with software technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript).
• Strong attention to details and ability to effectively articulate technical challenges and solutions.

• Experience working with enterprise-grade customers.
• Experience debugging issues in web applications – logs, networking, etc.
• Experience with monitoring tools (DataDog, Kibana, Elastic).
• Understanding of networking terminologies and functionality such as DNS, http, ports etc...
• Experience in SaaS B2b.