Manager, Lifecycle Marketing Operations

Remotemid

OtherMarketing Operations

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Quick Summary

Overview

Manager, Lifecycle Marketing Operations Those looking to take a step up in their career highly encouraged to apply! Reports To: Senior Manager, Lifecycle Marketing Locations Hiring From: Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland,…

Technical Tools

figmajirametabaseab-testinghealthtech

Responsibilities

~1 min read

→Build and manage end-to-end patient outreach journeys in Braze, driving patient enrollment, engagement, and retention
→Collaborate cross-functionally with data engineering, product and account teams teams to ensure campaign logic, data fields, and workflows support both business and operational goals
→Monitor performance across engagement, conversion, and retention metrics. Helping translate CRM impact on core business OKRs
→Proactively identify operational challenges and opportunities and support developing the solution in partnership with cross-functional partners
→Maintain CRM infrastructure and integrations, with support from data and engineering
→Act as a technical owner for the lifecycle programs you build, ensuring QA, accurate targeting, and clean reporting
→Leverage advanced personalization, including Liquid logic, dynamic content, and nuanced targeting
→Help define and evolve best-in-class CRM operating procedures, including day-to-day operability and long-term, strategic goals

Requirements

~1 min read

4+ years of experience in CRM, email, or marketing operations
Strong hands-on experience with marketing automation platforms like Braze,Customer.io, Klaviyo & Iterable; Braze experience preferred
Proficient in HTML & CSS
Fluency in CRM best practices, personalization, conditional logic, and experimentation frameworks
Familiarity with tools like Figma, Jira, Metabase, and Fullstory
Strong hands-on execution skills—you're comfortable owning a project from start to finish
Analytical mindset: comfortable building reports and interpreting CRM performance data

Nice to Have

~1 min read

Experience managing and monitoring email domain health across warm and cold outreach
Experience working in digital health, a regulated industry, or another trust-driven consumer category

What We Offer

~1 min read

✓Salary Range: $90,000-110,000 commensurate with experience plus bonus and equity

✓Health Benefits: 90% employee premiums paid for medical, dental, and vision coverage

✓Time Off: Flexible PTO + paid holidays + 1 floating holiday

✓Retirement: Eligibility to contribute to 401(k)

✓Work Style: Remote-first flexibility

✓Growth: Professional development support as we scale

Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.

We take time to get to know each patient, develop a personalized care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.

Genuine passion for improving patient lives and transforming GI care
Strong communication skills and emotional intelligence
Comfort in a fast-paced, remote-first, mission-driven environment

Compensation Range

$90,000—$110,000 USD

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.

Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.

This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.

For more information, visit us at www.oshihealth.com